Cozy Cabin w/ Deck & Private Dock on Nelson Lake!

Reviews

• Nice!

  5/5

  It was quite easy.

  *This review was originally posted on Vrbo

• Unusable internet and plumbing issues

  2/5

  Although the property owner was very friendly and responsive, there were simply too many issues with this cabin to make our stay comfortable that we ended up leaving early. Re. internet, the property is actually on a mesh network with a neighboring property rather than having its own router, making the internet completely unreliable. We could not work remotely as we had hoped, and like we've done at other properties on Nelson Lake before. Second are the plumbing issues. The shower leaked and had tile falling off, revealing mold underneath. We also had a leak under the kitchen sink when we first arrived. The host had it promptly fixed, but just spoke to the general state of the cabin. We were expecting more from a "Premier" property.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jane, we're truly sorry to hear that you did not have the five-star experience we endeavor to provide our guests. We have high standards for our property and strive to ensure all of our guests have an enjoyable time.
  - We're so sorry that you had to leave early as you could not work remotely. We do not advertise high-speed internet at our small lake property in the north woods. We have been renting this property for three years and this is the first complaint about the Wi-Fi we have had. We will acknowledge that we use a Wi-Fi extender to provide services at our seasonal rental
  - In regards to the plumbing leak, we resolved that immediately so it won't be a concern for future guests
  - Although our listing advertises no pets allowed, we tried to accommodate by allowing you to bring your service dog to the property
  Again, we extend our apologies for any inconvenience. Thank you for sharing about your stay. We do all we can to make the best possible experience, and we look forward to this property hosting many satisfied guests.

• Home right on Nelson Lake!

  5/5

  Matt was very accommodating and hospitable during our stay. If there was anything we needed, including having a connection for some firewood, he was very helpful. The home’s interior was recently renovated and all the amenities were available for use, including linens and towels. Overall, a pretty good experience for our trip!

  *This review was originally posted on Vrbo

• Excellent Stay

  5/5

  Nice small cabin that fit the four of us extremely well. Lake is right behind cabin with a nice dock. Easy to fish from and get our canoes in and out. Cabin was nice, everything you need for a get away.

  *This review was originally posted on Vrbo

• hayward August 2021

  3/5

  Refrigerator was very dirty. Had to clean it before use.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Tim, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  -We take the cleanliness of our home very seriously and apologize if our standards were not met during your stay.
  -We use a professional cleaning company and were unaware of the mess in the fridge. We have since spoken with them and guarantee this to be an isolated incident.
  Thank you for taking the time to leave a review as we are always working to provide a truly wonderful experience for our guests.