Our Rest Easy Promise
If your plans change or the home isn’t what we promised, we’ll be there for you.
Relax as Soon as You Book
To help you rest easy, we let you cancel without penalty within the first 48 hours of confirming your reservation. If you need to change your plans, just let us know at least 48 hours before check-in and we’ll provide you with a travel credit that’s good for two years.
Check Out Happy
When you stay with us, we promise that all of our homes will be as good as you saw online. If your rental wasn’t up to our standards, we’ll make it right — and we’re here to support you 24/7 during your time away.
Count on a Great Stay, Every Time
Evolve makes it easy to find and book properties you’ll never want to leave.
FAQ
What's our property vetting process?
We visit each of our homes to make sure they’re up to our standards for cleanliness, safety, and guest readiness — and every Evolve homeowner passes a background check.
Call the Guest Contact listed in your check-in instructions and tell them what happened. If you’re unable to work it out, we’re here for you 24/7 at 877.818.1013.
No problem! If you cancel your trip at least 48 hours before your check-in, we offer you a travel credit (good for two years) you can use on any of our homes.
The rules you agreed to through your booking site apply to your reservation. We’ll still allow date transfers at the same property up to 48 hours before check-in, but travel credits aren’t available when you book our homes through other sites.
