Family-Friendly Massanutten Log Home w/ Views!

Reviews

• 5/5

  We enjoyed our stay and there is so much to do there

  *This review was originally posted on Vrbo

• We loved the house!!

  5/5

  House perfect to spend time with family!!! Great location and communication with owner!!!!

  *This review was originally posted on Vrbo

• Nice Place

  4/5

  It wasn't quite as nice as the pictures but was very adequate. The Christmas decorations were a plus and even with no snow we had a wonderful time with family.

  *This review was originally posted on Vrbo

• Kim & Ken's (modern) Log Cabin, near center of activity in Resort.

  5/5

  Very clean and comfortable. Nicely furnished. Three stories, including a walk-out basement Rec-Room with a pool table and a foos-ball table. Great for a large family with small children and/or teenagers. Many games (e.g., Lincoln Logs) and DVDs (e.g., Harry Potter) available. Owners (Kim & Ken) are easy to deal with.

  *This review was originally posted on Vrbo

• It was fine.

  3/5

  Positives:- It was basically clean and stocked with essentials.- Solid Wi-Fi, which was important for virtual JMU graduation ceremony!- It was a little tight for 11 people, but it was very cozy and "warm."Concerns / Disappointments:- Accidents happen, but when my daughter found a dirty pair of socks in her bed, she (understandably) freaked out. Of course, this meant she was sleeping on dirty sheets....including pillow case!- Staying there over Mother's Day weekend meant tons of pollen.....homeowner can't control that.....but the entire (huge) porch was totally unusable, since it hadn't been cleaned and was caked in pollen.- Lightbulbs burn out.....no big deal.....but two different lights/lamps were broken. That's ridiculous.- Having three bathrooms was OK, but only two showers (for 11 people) wasn't a good plan. Jacuzzi tub instead of third shower is silly.- Worn-out furniture in main living area. I don't want to feel the springs in an "overstuffed" chair!- Thousands of Cable TV channels on the box, but only about 10 were functional. We didn't make our trip to watch TV.....but, still....you would expect much more, given the location/setting/cost.- Especially given how "aggressive" the rental literature / agreement was ("don't do this, don't do that!!"), it was irritating that the directions to the dumpster were confusing and incorrect.- Had to bring our own propane for the grill......really?!?Overall, for the huge amount of money we spent for two nights, we weren't thrilled. It was FINE. We will definitely look for another property for our next visit.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Samuel, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We take the cleanliness of the cabin very seriously and have passed your concerns along to the cleaning crew.
  -The set-up of the bathrooms as well as the square footage of the cabin is as described in the listing, and we're sorry if it caught you off guard or didn't suit your needs.
  -Unfortunately, the cabin is located in a heavily wooded area where pollen is heavy in early May - this is out of our control.
  -We were careful not to include propane in the listing as an amenity so as not to mislead guests, as it is not accessible to them.
  Thanks for taking the time to leave your review. We look forward to hosting many more satisfied guests!