Garden City Condo w/ Pool Access by Bear Lake!

Reviews

• Okay

  3/5

  The place was fine as long as you need to do anything in the unit or with the management there.- Wi-Fi was really slow, we could not do any work or watch anything- Very dusty ceiling fans with clumps in the bed and living room- Some appliances were dirty so make sure to clean before use.- Office worker said the unit is not part of the resort so you’re limited to stuff you can enjoy at the resort.

  *This review was originally posted on Vrbo

• The condo was perfect!

  5/5

  We will come back for sure! Thank You

  *This review was originally posted on Vrbo

• Nice older location

  2/5

  Had a few bad spots. The roll out couch was broken and when opened it, it slid out off track and scraped top of my foot and HURT.Found a glass in cabinet that my 88 year old mom drank out of and notice a whole 1/4 of the glass was gone. Luckily my mom didnt cut herself.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Rick, thanks for taking the time to leave this review! We're so glad you enjoyed the location! The homeowner would like to share the following:
  -We always look to provide guests with the best experience at our home
  -While we try to accommodate all guests' comfort, we're sorry the roll-out couch didn't meet your preferences. Although it is in good shape and brand new if it is pulled out too far or too hard, it can come off track. We understand your frustration and how this impacted your stay
  -The safety of our guests will always be our highest priority. Thanks for bringing this to our attention and sincerely apologize for the broken glass. Based on your feedback, we will consider eliminating the glass drinking cups to ensure our high standards are being met and exceeded
  -We encourage guests to reach out to us with any issues so that we can address them quickly for a most comfortable stay. We would've been happy to help with these concerns.
  Thanks for your valuable feedback as we continue to improve for future guests.

• Great location and views

  4/5

  The condo had everything we needed and appreciate the dog friendly atmosphere and proximity to the lake, marina, and town. The condition of the property had a lot of ware and tear and the bed was not very comfortable. Also the noisy upstairs can be annoying, but it did not bother our toddler or dog as much as it did me. Overall a great experience for the value!

• Terrible service!

  1/5

  Tried to submit multiple times to reset a future vacation day due to a sick family member. Couldn't get any response from management. Terrible service!!!!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, thank you for providing this feedback. We did miss the mark, and we're very sorry. Unfortunately, we couldn't keep our promise to make vacation rental easier for everyone, and we understand your frustration. Evolve takes full responsibility, and this does not reflect the homeowner or property. We're working around the clock, increasing our workforce, and doing our best to maximize our efficiency to do better for our customers. We hope you are staying safe and well - thanks again for taking the time to leave your review.