Spacious Brian Head Mtn Getaway w/ Pool Table!

Reviews

• Great location, Horrible stay

  2/5

  Check in process was seamless, property was in great location to ski resort. When we arrived we looked over the place and noticed there were many light bulbs missing throughout the property. No extra blankets for beds. Just a sheet and bed spread and very limited cooking pans. The pan we had to use had peeling teflon all over them.. i called and asked the property manager to ask where light bulbs were so we could replace burnt bulbs and a few can light that were missing bulbs altogether. He said only 1 light is out in the hallway but that should not be a problem. Actually there were over 20 lights out throughout the property. Kitchen table, no lights at all, bathrooms, every stairway (there are 3 of them). and family room. Lights bulbs were never replaced during out stay. We had to move bulbs from one location to others than needed light. We asked for a few extra blankets. Property manger said if people want blankets they should bring extra. We asked for a basic 9x13 pan for cooking. Manager said “ya sorry we are not going to look for one of those”. Kitchen had an 8x8 and a bread pan only for cooking. On our last night we went to use the bbq for dinner. Of course the lights are out on the patio. Had to use a flashlight. The bbq was not cleaned and they left only an empty propane tank. So I texted the property manager explaining the situation and asked if he would please exchange out the propane so we could use the bbq for dinner. His reply “No”. So our experience at Brianhead was great for skiing, lodging and hospitality terrible. Concerns were brought to the management company Evolve throughout our stay. They were very nice but were unhelpful to resolve any issue. Property could be really nice but in its current state it is tired and needs refreshing. Also new pans and kitchen tools.I will never stay at this property again and would advise anyone looking to rent this place to think twice. Bring blankets in the winter if you want some. Bring pans and cooking materials and don’t expect help from the property manager Garrett.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Brian, we want all our guests to rest easy when staying with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  • Thank you for bringing it to our attention that light bulbs were out during your stay. We'll ensure to keep checking these before check-in of each guest.
  • Upon your request, we immediately assisted with the pan and bedding concerns.
  • To help rectify the inconveniences you experienced during your stay, a partial refund was issued.
  
  Thank you for taking the time to write your review.

• Wonderful place to stay for a good vacation!!

  5/5

  Aloha,We are a family from Hawaii and it was our first time to Utah. The property was amazing. We had 3 adults, 7 kids (ages 7-14), and 2 infants (6months and 1.5years old) and everybody had a very good/awesome time at the property. It was very spacious and had A LOT more room for more guest. There was lots for us to do even just being indoors. The kids really enjoyed themselves there.It was perfectly close and in between all slopes. 3 min drive to Navajo, 2 min drive to Giant Steps, with different shops such as grocery stores, food places, snow gear rentals and other essential needs that was very near by. The view from our balcony was amazing looking at the whole mountain range. When we got there it snowed a lot so we didn’t get to experience the park because it was covered with snow. The snow was almost as high as the basketball rims. But there were sleds and tubes in the garage that the kids took to that park and had lots of fun in the snow there. The property provided lots of extracurricular activities for all ages to enjoy. The stairs was the only hardest part of the stay. You definitely will get your cardio in. Other than that there’s no complaints.For visitors not used to high altitude, I strongly suggest to buy oxygen boost. It was super helpful for me and my ohana (family) in that high altitude. Also be sure to have either a 4x4 vehicle or tire chains just in case. The roads can get slippery and full of snow. All in all we had no idea what to expect but had an awesome experience for our first trip to Utah. And our place to stay couldn’t have been better. Perfect place for a large group and for a big family vacation. Mahalo Nui for letting us stay at your beautiful property. We appreciate it!Mahalo!

  *This review was originally posted on Vrbo

• Amazing property and great communication

  5/5

  The best condo we have stayed in in Brianhead. Great location, great amenities, and great staff. Dean was great and we met the owner who was an awesome person.

  *This review was originally posted on Vrbo

• Winter wonder land

  5/5

  We went for my husbands birthday it was so close to lifts, ice skating, and tube hill. Will say if you hate stairs this is not a place for you.

  *This review was originally posted on Vrbo

• Brian Head ski vacation

  5/5

  Such a great location. Just 1 minute drive to Brian Head resort. Very relaxing and enjoyed by whole family.

  *This review was originally posted on Vrbo