Brian Head Condo w/ Amenities - Steps to Resort!

Reviews

• As advertised

  5/5

  Meets all of the needs of a small group.

  *This review was originally posted on Vrbo

• Great stay in Brian Head

  5/5

  Our family really enjoyed our stay at this Cabondo (Cabin/Condo). The location is great for skiing at Brian Head. The property was extremely clean, and we really appreciated the fresh and clean linens, and the fluffy, fresh and clean towels (including towels for the pool). Speaking of the pool/hot tub - we had no issues whatsoever with the temperature, the pool was heated and the hot tub was nice and warm - perfect for after a day skiing. I would definitely recommend this place, and will look to stay here again.

  *This review was originally posted on Vrbo

• Ski trip

  3/5

  First visit to Brian Head. Drove 6.5 hours to only walk into the condo with sheets and dirty towles everywhere. Got a hold of the hosts with a quick relpy that the cleaners would be there within 40 minutes. An hour later they showed up to clean the place which took another hour. By now most of the food we bought in the cooler was bad. Asked for some sort of refund which they said they for sure would, still didnt get one. Also the ski in ski out really doesn't work there as construction is being done across the property blocking access to the mountain. Once we got past the terrible start we enjoyed the trip. The shuttle is very convenient! Great spa to end the day skiing in as well.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jonathan, we're glad you enjoyed the spa and the convenience of the shuttle! We take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We strive to ensure that our guests have a positive experience with us and provide high standards of hospitality.
  - Cleanliness is highly important to us and we're truly sorry that you experienced some cleanliness issues upon your arrival. In understanding your concern, we provided compensation for your troubles and are sorry for the delay on that. We have since replaced the cleaner and have started working with a new cleaning company that is more efficient and at Copper Chase daily.
  - We value the condition of the home and the fridge was functioning well and in working condition when you arrived. We are not sure how the food you brought was compromised as the fridge was available to you and you stated that you were there waiting for the cleaner for an hour.
  - We aim for transparency and in regards to the ski-in and ski-out concern, it has been posted on the Copper Chase website that due to nearby construction, it has been advised that the ski-in and ski-out trail can't be used this year and suggested that guests use the shuttle.
  Thank you for sharing your review. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Beautiful location

  5/5

  The location is beautiful and you are very close to several hiking trails. The only bummer was the pool heater was not working. It was a super fun trip overall!

  *This review was originally posted on Vrbo

• Average stay.

  5/5

  Close to Ski resort. Not a fancy place. Bare minimum accommodations but it works and it’s clean.

  *This review was originally posted on Vrbo