Beachfront Family Home: BBQ Pit & Central A/C

Reviews

• Experiences we encountered

  3/5

  Unlocking door was difficult. Water was not useable due to smell. No garbage bags foundHad to purchase toilet paper & paper towels.

  *This review was originally posted on Vrbo

  Manager's Response:

  Bill, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  "Hi Bill, thanks for staying with us in Surfside Beach. We're disappointed to hear that your stay did not go as smoothly as we would have liked.
  -Regarding the lock, we have a Schlage lock installed that utilizes a number code to enter. We've never had issues with it and the lockbox is only to be used as a backup. If there was any trouble with the locks, we would have been more than happy to assist.
  -We're sorry if you were caught off guard by the water. This is a known issue when Surfside experiences heavy rainfall. For this reason, we ask our guests to bring their own drinking and cooking water and we supply a dispenser for variously sized jugs. When you notified us of this during your stay, my son promptly responded and we purchased chemically treated water filters to address it. I also reached out to our city water department who informed me that the cause was related to the merging of Freeport and Surfside Beach water. We are sorry if this disrupted your stay.
  -As for the essentials, we supply a starter kit for all our guests that consist of 3 rolls of toilet paper in each bathroom, 2 trash bags, and 3 paper towel rolls. This amount has always been enough for our guests and is the standard method for short-term vacation rentals.
  While we do regret our home was not up to your expectations, we truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!"

• 70th Birthday Getaway

  4/5

  We had a nice little getaway. The house was clean. A little small on the main level for our crew. Not enough seating. The house itself is very outdated. Most beds were comfortable, other than one of the beds in the master upstairs, bar in middle is uncomfortable to sleep in. Great location, walk to beach and close to restaurants. House manager was very accommodating, and would stay again if with a lighter crew.

  *This review was originally posted on Vrbo

• Worked of Us

  5/5

  The house worked for us. I loved the view of the ocean.We were however disappointed about the downstairs. The chairs were missing or turned over. We had promised the children scores. We managed a few (was windy) but could not sit around the fire pit.

  *This review was originally posted on Vrbo

• great stay

  5/5

  Had a great stay thank you!

  *This review was originally posted on Vrbo

• Nice cottage with excellent access to the beach.

  5/5

  This cottage was just a few steps from the beach. We were also able to drive onto the beach which made it easy to take chairs, umbrellas, etc. There's a ramp in addition to the stairs so it's easy to get luggage up and down. The only negative was that the bathrooms are very small, but beach life doesn't require much makeup or hair styling so it worked. We would definitely stay here again.

  *This review was originally posted on Vrbo