San Antonio Family Home ~ 16 Mi to Downtown!

Reviews

• Excellent !!!

  5/5

  Super satisfied with the place, we been rented different vacation houses in different states but this is the only one so far that you don’t have to worry about,all amenities are completely available. we even did karaoke which is I never exceptedand a massage chair that was so relaxing after a long way travel. We have a wonderful time with my son who just graduated in BMT,so relaxing and spacious,,all in all it was a very pleasant experience.

  *This review was originally posted on Vrbo

• Decent house in noisy neighborhood

  2/5

  This was a mid quality house in average condition with cracked drywall ceilings in a noisy neighborhood. There is a busy 4 lane major street 30' from the back door of the house with traffic noise 18 hours a day. The driveway is super steep (30 degree angle) and since you can't use the garage you have to park your car with the emergency brake on and then hope the driveway is not slick when you step out of the car. The kitchen is poorly understocked if you want to cook or eat at home. There were only 3 forks and 3 butter knifes in the kitchen, but there were 43 chop sticks to eat with. There was no baking sheet of any kind in the kitchen. The appliances are cheap and don't work well. The refrigerator has an ice maker that makes ice, but won't dispense any. The dishwasher has no utensil basket, and is very noisy, but does wash.The furniture and toilets in the house are all very, very short and don't work well for someone that is average or above in height. The house is understocked with necessities. There were two bath wash clothes for beds to sleep 6 people. There was no laundry soap with the washing machine. There was no dish soap other than a giant jug under the sink that was supposed to dispense from a spigot at the top, but it didn't work.The house is not cleaned well at all. There was black mold in the master shower and dust on everything above 4 feet in height, including the drinking glasses that were stored in the dining room, not the kitchen, and had to be washed before we could drink out of them.This is not the quality of home we have come to expect from a VRBO home.

  *This review was originally posted on Vrbo

  Manager's Response:

  Larry and Becky, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -"We strive to be completely transparent with our guests and can see why it may be crucial to add a disclosure about the steepness of the driveway. We have added this to the listing description.
  -We try our best to provide a great environment for guests. Sometimes external factors like traffic noise are out of our control, but we're sorry this affected your stay.
  -Although this house sleeps 6, the guest count for this reservation was for 2 adults. Our cleaner leaves supplies for the guest count but will start to leave more. Thanks for your suggestion!
  -Upon expressing your concerns, our cleaner immediately tried to bring over all the requested items, and you declined. We tried to make your stay a worry-free one.
  -Thanks for letting us know about the ceiling, dishwasher, and ice tray! We have taken appropriate measures to upgrade the property and satisfy every guest's experience.
  -Because of your feedback, the owner has also had the home deep cleaned since your stay.
  We’d love the chance to provide you with a truly 5-star travel experience, so please let us know if there’s anything we can do to help the next time that you book a vacation rental."

• Close to Sea World

  5/5

  We rented this property for our short trip to SA to visit Sea World with our 3 young children. The day that we arrived, check in was easy and hassle-free. The downside was there was no wifi, supposedly there was an outage that we didn't know about. The owner of the house came by to fix it and then realized the outage. He kept in contact with me about the wifi outage, which I appreciated. He didn't have to do this, but he did. The rooms were sufficient for our children. I will add that there are pans to bake food on, minus a small square cast iron pan. If you're looking to do any baking, bring your own pan! Otherwise, the swing set and trampoline in the backyard were a big hit with our children. It was a nice place to stay.

  *This review was originally posted on Vrbo

• Spring break 2023

  5/5

  We had a great time hanging at the house. It was close to everything and had plenty of space. 10/10 would recommend!

  *This review was originally posted on Vrbo

• Great house

  5/5

  We really enjoyed the house and will definitely be renting it again. It was very clean, had everything it stated and the process of checking in & out was great. No problems at all. The swings & trampoline were great for my Granddaughter. (weather permitted) We go to SA twice a year so we will be renting it again in July. I did try to reach out to the number in my email but no one responded. Which was no big deal cause what I needed they did have there. There was no reason why we needed to contact the owners. This was plenty of room and then some. Great home!!

  *This review was originally posted on Vrbo