'Sky Harbor' Couples' Retreat w/ Hot Tub & Deck!

Reviews

• Cabin tucked in the mountain

  5/5

  The pictures are exactly what you find in this home. We found it well equipped for every need. New appliances and a memory foam king bed!

  The water was clean with no odors . Yet I prefer well water over city filtered.

  The added touch of personal bathroom soaps, laundry, and dishwasher pods were appreciated.

  If you are scared about mountain driving simply proceed with caution. Take your time and you will be just fine. I enjoyed the thrill of the up, down turns to fulfill my desire to be in the heart of the mountain. The views are beautiful.

  Thanks for a lovely stay it was as exactly what we were looking for.

• Perfect Mountain Getaway

  5/5

  We thoroughly enjoyed our stay at this property! The cabin was beautiful and the perfect size for our family of three. The cabin is in an excellent location and although in a community, it’s still private enough to get a secluded feel. The weather was good so our front wheel drive vehicle did just fine navigating the roads, however had the weather been poor I don’t believe we would have been able to access the cabin, a four wheel drive vehicle would be necessary and that is to be expected in the mountains. The property manager was fabulous, responsive, welcoming, and not intrusive! We could have done without going into downtown Gatlinburg the day after Thanksgiving - too busy for our liking! Cades Cove was a 45 minute drive and well worth it. My only regret is that we didn’t stay longer!

  *This review was originally posted on Vrbo

• Fantastic cabin!

  5/5

  My husband and I stayed here for our 10 year wedding anniversary. We had a great time, the cabin was very clean and we loved the location. The manager even sent me a video from the front porch camera of 4 bears on our porch right before we arrived. I hate that we missed the bears. We will definitely be back!

  *This review was originally posted on Vrbo

• A/c and water stinks

  3/5

  Property is what it says it is it is nice but with that being said the first day arriving temp inside was at 75 degrees with a humidity of 86 we were sweating we contacted owner she advised that the temp was locked at 72 and couldn't be changed. We immediately started looking for somewhere different to stay we couldn't find anything so we went and bought 2 big fans to try to help get it better. The owner advised she was calling a tech but never heard anything else about a tech coming. Luckily the humidity dropped and next few days we were a little better. Now for the water the hot water smelled like a pure fart yes I know it was sulphur but it made the whole cabin stink as u took a shower and you tried to take a quick one for 2 reason you wanted out of there because it smelled so bad plus made the humidity go up and you was already was hot . We stayed Sunday to Friday. First day humidity in canin was unreal we wanted to leave next couple was ok it had cooled off needless to say we left Friday and I was glad to humidity went up and it was hot in there we will never be back here communicating is everything and we didn't get that after a tech on the AC was supposed to come. BTW. You are 3 miles up around a mountain which I get some people like I did not it was horrible once we left that morning we didn't return until we were finished. Ok. With all that being said the cabin was nice it was clean hot tube was nice.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Amanda, the homeowner has asked us to share this response:
  We are sorry your experience was less than ideal. We strive to provide a comfortable stay for all of our guests, as we want them to have a great time in the mountains!
  - The AC unit is programmed to bottom out at 72 degrees, based on a recommendation from the AC company to avoid freezing the unit.
  - No one has ever requested a lower temperature before. We did try to send out a tech out when you contacted us; however, they were not available until the last day of your stay.
  - We have since purchased a dehumidifier which should help keep the cabin comfortable.
  - We apologize for the water smell and wish you would have mentioned this while you were in residence. It has never been an issue before, but after seeing your review, we inspected the tank and realized that it was installed with the wrong rod. That has been corrected, and recent guests have not reported an odor.
  - The cabin is in an ideal location on the Spur and an easy drive. It is a peaceful setting to relax and is not nearly as far or high up as many cabins in the area. That said, we understand how mountain roads might be a bit stressful if you are not used to driving them.
  We're happy to hear that there were some positive takeaways from your stay, and we appreciate your review. We do the best we can to make sure each guest has a wonderful experience, and we will always take the steps necessary to fix any problems with the cabin.

• Weekend Getaway

  4/5

  Cabin was nice would stay again

  *This review was originally posted on Vrbo

  Manager's Response:

  From the homeowner: Thanks Shawn! We would love to have you again. Happy you enjoyed your time here.