Sevierville Sanctuary: Hot Tub, Pool Table & Deck!

Reviews

• Needs a deep cleaning

  3/5

  Good location and Cabin was nice. However, it really needs a deep clean. I'd suggest that someone in charge sit down at the kitchen table for a quick meal. The table illustrates the point appropriately. At the very least please provide cleaning supplies to your guests. A vacuum and basic surface cleaner like 409 would be helpful.

• Great family vacation!!

  5/5

  On arrival at Bear-rif-ic Cabin we were very pleased with the area of the cabin. Close to all places in Pigeon Forge, Gatlinburg and Sevierville and the view from all 3 decks was amazing!!! The fact that we all had our own bedroom and bathroom was a big plus!! The cabin was very clean in all rooms, and also outside on the deck areas. The cabin decor was wonderful, all the Bears! When I was booking a cabin, I was looking for the mountain decor, fireplace, amount of space, how rooms were layed out, and location for ease of access to activities. This cabin met all my needs! We very much enjoyed lounging around of an evening watching movies with the fireplace on for extra ambiance. Waking up on the top floor with the sun coming up over the mountains as my first view of the day was awesome! Then to set out on the deck and either rock or swing and listen to the birds was great! The flowers were also in bloom on the property an added touch! We would most definitely stay here again and would recommend it to everyone whether you are a large family or small it works for everyone!!

• Poor supplies and no owner response

  2/5

  The cabin itself is beautiful, BUT when you are a group of 10 (6 kids included) and arrive at this beautiful high area at night and find out there is no hand soap in the lower level, no enough towels, no toilet cleaner (the toilet was smelly when we arrived, and you will need this when you stay for 3 nights with many kids, right?) and you decide to reuse the towels by washing them but cannot find washing pods, what do you do?I contacted the owner, he said they don’t provide any cleaning supplies but will send some towels and hand soap! We spent the whole 3 nights and days and didn’t receive any of what he promised, I re-texted him but he didn’t reply!So, I wouldn’t be coming again to this cabin and won’t recommend it to anyone!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Abby, thank you for sharing positive feedback that the cabin is beautiful! We take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We have high standards of hospitality for our property to ensure our guests have a positive stay. We're truly sorry to hear that you didn't have the five-star experience we endeavor to provide our guests. It's highly important to us that our guests can easily communicate with us and are given the essentials that are requested. We did receive your message and our cleaner confirmed that she did provide the requested extra towels, hand soaps, and small rolls of trash liners. We do all we can to create the best experience, and we look forward to this property hosting many satisfied guests.

• Great cabin in smokies

  5/5

  Excellent cabin for a big family. The cabin is very clean and well maintained. Convenient location to go to both Gatlinburg and Pigeon forge. All the three floors have a bathroom, television set and a patio. Kitchen is well equipped. We had a great time and highly recommend it.

  *This review was originally posted on Vrbo

• 5/5

  The ease of renting and finding the cabin were top notch

  *This review was originally posted on Vrbo