Idyllic Cabin w/Deck & Grill + View of Smoky Mtns!

Reviews

• Good Value

  3/5

  Cabin was very nice, check in process was so easy. Hot Tub had just been refilled so it was cold and took two days to heat up but that was okay. Jacuzzi tub had millipedes in it and had to be scrubbed also. Some necessities were lacking like dishwasher soap and there was only 2rolls of toilet paper per bathroom as well. I had to move wet sheets from the washer to the dryer upon arrival and fold towels from the dryer. Cleaning person could have done a better job as there was dust, dirt and hair all over. Surfaces were also grimy as well and could use a wipe down for sure. I always overpack so I had brought our own Cascade pods for dishwasher so I’d recommend bringing your own and some toilet paper and garbage bags as you only get one garbage bag. I also had to clean up a joint a previous guest left behind in the living room as well. Otherwise it was a cozy place with lots of room. Only 15min to Dollywood and all other attractions. Thanks for having us.

  *This review was originally posted on Vrbo

• Reset Recovery Group

  5/5

  We had a great stay, cabin was beautiful and exceeded our expectations. We are glad we chose Idyllic Cabin❤️

• Fantastic

  5/5

  This was a beautiful home I felt honored to stay in it I had an excellent vacation and celebrated my birthday. Plenty of things to do all around you beautiful scenery.

• Dirty, not worth it

  1/5

  Hot tub was green had no chemicals, couldn’t use it, cabin was dirty, no soap, smelled bad, overall waste of time and money. 10 out of 10 do not recommend

  *This review was originally posted on Vrbo

  Manager's Response:

  Conor, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  - We use a professional cleaning company to ensure that the home is cleaned and sanitized between guests so we are confident that the home met our high cleanliness standards before your check-in. We are completely unsure where this green coloring came from as we have never seen this happen before. Our hot tub was properly cleaned before your arrival, but our records show we did not receive any communication from you during or after your stay regarding any issues during your stay.
  
  - As is standard in the vacation rental industry, we provide a starter amount of toiletries and other essentials, and once that amount is out, it's typical for the guest to purchase more supplies. We wish you had reached out to the Guest Contact during your stay to address any issues you were experiencing. We would have done everything we could to resolve them immediately so that you could enjoy the home
  
  - As is evidenced by the many great reviews, we are accustomed to providing five-star experiences, and we have never experienced issues like this either before your stay or since. While we do regret our home was not up to your expectations, we are happy to report that no issues were reported by the guests who stayed the following weekend.

• Great place

  4/5

  The place is not too far out of the way. Has plenty of room for people. Very fun house. Unfortunately during my stay, the hot tub was broken, which was a pivotal selling point for staying there. Owner was very apologetic and understood why we were upset. It was a very good weekend still.

  *This review was originally posted on Vrbo