Romantic Pigeon Forge Log Cabin w/ Hot Tub!

Reviews

• Great Cabin!

  5/5

  We loved our stay here! Clean, perfect location, and still felt very private. Beds were comfortable and Tv's were great at night relaxing with a drink. We will be back!

• Perfect Place!

  5/5

  We loved our stay here! Clean, perfect location, & great amenities! We highly recommend and will be back!

• Great location

  4/5

  Great location in Sky Harbor between Gatlinburg and Pigeon Forge. Pluses for this cabin: road to get there is well paved and not scary, easy in/out parking area, very clean, everything worked, bed was huge and super comfortable, plenty of space for 2 people, great hot tub. A few things to note to improve this cabin experience(since this one is not owned by one particular owner which we are used to on VRBO): add a few more personal touches(more decor, and a guest book to write in to help people that stay here), and a side table by the rocking chairs outside to set a drink. I would definitely recommend this cabin due to a reasonable price and the location.

• Not worth money

  1/5

  We had moldy & dirty dishes. Cob webs all over, cabin a lot smaller than looks. Pool table can't shoot to small of place. Hot Tub was old & no privacy. Couldn't get in touch with anyone while we were staying. We go up once a year try new places We will never rent from them again. When we did get in touch with them still not much to say

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Tina, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We have very high standards and strive to provide our guests with a 5-star guest experience. We use a cleaning service to have the home professionally cleaned before each stay. They are required to provide photos after each cleaning has been completed to ensure our high standards are being met.
  - We use professional photography for the home, so the features you see on the listing are accurately advertised.
  - We hope the measures taken by both ourselves and Evolve make up for any inconvenience you may have encountered during your stay.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Great potential.....

  3/5

  Great property with loads of potential but I ran into several minor issues that could easily be rectified by better management. The cabin itself is nice, more than enough room with the loft and 2 full bathrooms and the AC central air system worked great keeping the cabin cool the entire stay. The location is great! The neighborhood is filled with nice cabins, fully paved roads, and 4 miles from both Gatlinburg and Pigeon Forge. GPS directions were spot on and check in was problem free with the digital door lock.The bad, they neglected to leave any bedding for the pullout couch, when attempting to call Evolve no one would pick up or answer, only communication was via text messaging, the cabin kitchen wasn’t as stocked as I would have liked and expected, limited toilet paper and paper towels and the rear porch where we spent time relaxing in the chairs and hot tub was covered in spider webs and cigar ashes.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Travis, thanks for taking the time to leave a review. After reading your feedback, the homeowner wanted to share the following:
  - We're glad you enjoyed the cabin, the location, and the check-in process
  - The bedding for the pullout couch should have been left on the couch or in the master bedroom closet. We have alerted our cleaners of this issue. We wish you had contacted us if you had any issues, as we would've assisted immediately
  - Due to the limited availability of supplies, we were only providing one roll of toilet paper and one roll of paper towels. We have now upgraded to two rolls per bathroom. We provide a starter kit, and once those supplies run out, guests must purchase their own
  - We have spoken with our cleaners about the porch, and it will be cleaned better after every check-out. We apologize for the inconvenience
  Thanks again for sharing your feedback that will help us continue to offer 5-star stays!