Idyllic Cabin w/ Hot Tub < 2 Miles to Dollywood!

Reviews

• Cabin was great, but could use a good deep cleaning

  4/5

  The layout of the cabin and location was perfect for our family of four with young children. Everything was as advertised. The location is great, and our family enjoyed the indoor pool, as well as the hot tub on the back deck.We did feel the cabin was not as clean as it could be. There was build up of dust on the doors and cabinet doors. When we went to give our children a bath, the tub had a layer of dust as well. We felt it was important to mention because if I was the owner, and was utilizing a cleaning service, I would want to know. If the cleanliness was addressed, I would stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you, Shaun, for the feedback. I'm glad you enjoyed your stay at the cabin, and I will address these issues with my housekeeper right away."

• Awesome

  4/5

  It was such a great place.. We really love the cabin and the neighborhood..If you are looking to have a beautiful experience, don't hesitate to call them and book your vacation here.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you so much for your kind words, Ramon! I hope you will come back and visit us again soon!"

• cabin review

  2/5

  The cabin was cozy but definitely needs some updates. The couch was extremely uncomfortable, the carpeting in the master bedroom was filthy and needs to be replaced or cleaned, rugs on bathroom floor in master bath were dirty. The hot tub did not work, got to 78 degrees and the jets didn't work. The timer on the fireplace did not move set it for 30 minutes and it never shut off. Windows need cleaning, the overall cabin needs a very deep clean and sanitize.

  Manager's Response:

  Hi Fran, after going over your feedback with the homeowner, they wanted to share the following:
  -We always look to provide guests with the best experience at our home. Thanks for bringing this to our attention and we sincerely apologize for the cleanliness issues since this is not consistent with our expectations. We have scheduled a deep cleaning to help improve the overall cleanliness of the home and will be cleaning the exterior windows as weather permits
  -Based on your feedback we have been working on renovating the home, we replaced the carpet with new flooring, new furniture, new curtains valances throughout the cabin, and changed the appearance overall so we can ensure our high standards are being met and exceeded
  -We inspected the fireplace timer one is working properly, and the other was replaced and shouldn't be a concern for future guests
  -The hot tub is 100% working and serviced weekly. We wish we had known you had concerns about this during your stay so we could have checked on it for you
  -The safety of our guests will always be our highest priority. There are a couple of areas where the back deck needed some repair. The deck is complete to ensure this issue does not recur for future travelers
  We have taken care of these concerns and will make sure nothing will be overlooked moving forward. Thank you for your feedback and for your stay!

• Nice and pleasant stay

  5/5

  We enjoyed our time there.

  *This review was originally posted on Vrbo

• Cabin close to Dollywood

  5/5

  Nice cabin, very convenient to Dollywood and Pigeon Forge

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owners: "Thank you for your review, Tina. We're so glad you enjoyed it!"