Pigeon Forge Resort Log Cabin - Steps to Dollywood

Reviews

• Nice stay but needs updates

  4/5

  It doesn’t sleep a comfortable 5. Both the sofa and chair pull outs need to be updated. They are old and worn leaving hardly any cushion between the springs. Teens and children would probably do fine on them but expect aches and pains for an older crowd. Throw pillows and bedspread also need to be replaced. The washing machine left something pink all over our clothes. Overall the space was clean (including the hot tub) and we enjoyed our stay.

  *This review was originally posted on Vrbo

• Great!!!

  5/5

  My stay was amazing. Everything was perfect from the location of everything to the cabin. The hot tub was definitely an A+. I will definitely be booking again, really soon

• Old and out dated. Very noisy.

  2/5

  Interior is original to when built and needs updating. Very outdated. The shower is extremely small. Hot tub needs to be cleaned there were floating things in the water. Road noise through windows is extremely loud. Not enough linens for all the amount of beds.

  *This review was originally posted on Vrbo

  Manager's Response:

  Brian, thanks for visiting us! We’re sorry your stay fell short of your expectations.
  
  - We’re sorry that you didn’t enjoy the layout of our home. The cabins have updated flat screen 4K smart TVs, and the kitchen has updated appliances, as well as updated furniture all throughout. The things you mentioned are some of the last things in the home that are due to be upgraded.
  
  - The linens for the pull-out beds are in the closet. We’re sorry that you had trouble finding them. We wish you had reached out to the 'Guest Contact' during your stay if there were any issues you needed to be addressed. We would’ve done everything we could to resolve them immediately so that you could enjoy the home.
  
  - We apologize that you were not able to enjoy the hot tub during your stay due to it being unkempt. We'll be reaching out to our team to set forth better cleaning practices and we'll request that they incorporate double-checking the water's conditions into their routine. Thank you for bringing this to our attention.
  
  - We’ve come to realize that renting a cabin in the city, that is within 1 to 2 miles walking distance to everything, and not hearing cars pass by is quite difficult as they are all located near busy roads. While we cannot control external factors like neighborhood noise, we’re sorry this impacted your stay.
  
  Thanks for letting us know about your stay!

• Wedding week

  4/5

  We enjoyed our time at the cabin. Everything was clean and tidy. Communication was great and no issues with our stay.

  *This review was originally posted on Vrbo

• Great place

  5/5

  We enjoyed our stay. It was a great location for us, we enjoyed the pool as well, would stay again.

  *This review was originally posted on Vrbo