'Greenbrier Lodge' ~ 1 Mi to Smoky Mtn National Pk

Reviews

• It's like going on a blind date with a catfish

  1/5

  Pros: Beautiful view of mountains, comfortable beds, saw several bears.

  Cons: found salamander in bathtub, hot tub destroyed and inoperable, washing machine destroyed and inoperable, wrong wifi password (check the router), internet and cable were disconnected for non payment, 80% of light bulbs burnt out, carpenter bees destroying the front porch and flying at your head, got stung by a wasp in the upstairs bedroom at night, found mouse droppings and a cockroach!!!!

  I could go on and on about the conditions and some of it would be forgivable had it been revealed ahead of time. We reserved 2 months in advance and reviews say the hot tub hasn't worked in 2 years. None of the photos pictured are accurate. They have to be several years old. Beware! The guest contacts are rude and won't call back. They have already collected your money so they don't cate about the deplorable conditions. After all, they live in Florida. So much for a local contact. The lady I spoke with told me she doesn't understand why people go on vacation and have to do laundry the first day. Well I don't understand how evolve or the owners of this cabin haven't been sued for false advertisement. How can you rent out a property that has next to none of the amenities mentioned?!?!

• Would not rent

  1/5

  We got there around 4:30 check in with that 4 the place was totally a pigsty the company had not come in and clean. We had to call and,call finally got a hold of one of the owners told him what was going on that we place was a pigsty. They finally sent a cleaning crew up to get it clean. We had to go away for two hours while they did this. The hot tub did not work at all we told them about this and they said that they have been down for a few weeks, but never bothered to contact us to let us know that it was down. I would not rent from them again just for the dishonesty of what they’ve done. The place was beautiful after it was cleaned and we did enjoy ourselves. We were there, but it was disappointing, and what we walked into and finding out the hot tub do not work at all. They to write the company but the email just coming back.

• Not impressed

  1/5

  Our family recently stayed in this cabin for a weekend. We were not impressed. When we first got there the front porch light didn’t work making it very hard to get in the house. The place was very dirty…..dusty, hair, roaches, mold. Obviously it had not been cleaned prior to our stay. The trash can in the bathroom had not been emptied. The sofas and blankets on the sofas smelled of urine. The TV’s were hard to figure out. We were afraid to plug anything into the outlets because the plugs wouldn’t stay in the outlets and we were afraid it would start a fire.The fireplace was actually worked, but extremely dusty. Needless to say we will not be staying here again. Please read reviews before renting this cabin

• VACACATION FROM HELL

  1/5

  Where do I begin...day we arrived notice on door from city stating high water usage and bill had not been paid. I texted numbers from Evolve to let them know of this, owner did call me later to say he had paid the bill. WE HAD NO WATER FIRST OR SECOND DAY OF OUR STAY! No water to brush our teeth, to shower, or make coffee for those days & of course stuck there not going anywhere. We had no Wi-Fi until the third day. Owner sent his housekeeper to turn on water at water main even tho I texted him notice from City that water had been turned off. Sooooo, I knew Monday the city would be coming to shut water off again so another day of vacation gone because as I was sitting on porch waiting for them they drove up to shut it off. By then I was just done using my vacation the deal with crap. Man who came to shut it off must have felt sorry for me when I told him my story, he called his boss and told them we were just renting and leaving Wednesday morning which left one day (Tuesday) to do something fun. I would not come back to that cabin if THEY paid me!!! So disappointed in owner that I talked to extensively and promised to make things right never did and in Evolve for allowing him to treat people that way. The home was lovely, very dusty, beautiful location, hot tub eaten by bears could not use. Owner then lied to Evolve saying he did not say he would refund anything and I have it in all his text to me. WOWWWWWW...just wow!!!

• 1/5

  The air conditioner would not cool the house down when I contacted the owner he said the unit was 6 months which it was not.We have no cable and the owner said he called and would have someone there to fix it but they never show up.The odor around the house smelled like something died. There was a lot of bees nest under the carport and the porch look like it was going to fall. The property manager showed up and was no use. She did not have a clue how to fix anything. She swept the filters out with a broom and did not replace them with new ones. The cabin would be nice if they would fix everything that was wrong and update it.

  *This review was originally posted on Vrbo