Smoky Mountain Rustic Log Cabin w/ Furnished Patio

Reviews

• Vacation cabin rental

  1/5

  Our vacation started out terrible! The check-in instructions stated that if there were any issues or problems to call or email to our guest contact. We emailed asking if any early check-in was available. Got immediate response of yes. We were about 40 minutes early. Unpacked and fixed dinner and went to bed. Went sight seeing the next day came back to the cabin, prepared to get into the jacuzzi tub. Ran the tub full of hot water only because the cold spicket was broken off. Attempted to turn the jets on but couldn't. Discovered that the circuit breaker was turned off. Turned circuit breaker back on, attempted to turn the jets on again and still nothing would work. By this time discovered worms floating in the water. Immediately emailed the guest contact about the situation. Received a reply back that they knew that it was broken and parts were ordered and if they should come in during our stay they would let us know. I emailed back that I was not happy with this response and that I'd like to be refunded some of the money I had paid because I had booked this cabin for the amenities that it had and now not getting. I was ghosted. I sent 5 more emails and was still being ghosted. I called the phone number given to be connected with voice mail. I left a message ghosted. Finally contacted Evolve but it took 3 attempts contacting Evolve to finally get someone who was willing to attempt a fair resolution. The cabin also had a washer and dryer listed as an aminety but it didn't work either. The cabin had mice running in and out from behind the jacuzzi tub brick facade as well. Over all we made the best of our stay and Evolve is a good rental company but they just are representing the wrong owners in this cabin.

• Quaint Cabin for Relaxation

  4/5

  The cabin was as expected in size. It was closer to the neighbors than it looks in the pictures, but it was very quiet and serene. The only complaints/issues I had was a weird odor inside the cabin (which could have been from being closed up) and the upstairs shower hadn’t been cleaned. The temperature was hard to regulate with the loft and location of the heater but the fireplace was helpful. Overall a very nice cabin and would definitely recommend if you are looking for a place to stay that is out of the way from the hustle and bustle of Gatlinburg and Pigeon Forge. It was close enough to get to everything quickly, but far enough to be a peaceful and quiet setting.

• Cabin stay

  2/5

  Temperature was left so low it took hours to warm to a reasonable temp. Couldn’t get the heater to work at first, so called the number given for help. 27 hours later I received a voicemail asking if there was a problem. Washer/dryer had a note on it saying it did not work. Ice maker did not work. Entrance drive not easy to see at night; needs a reflector of some sort.

• Upstairs shower leaks to downstairs bedroom and leaks on the bed, inconvenient

  3/5

  The property is not like the picture. The fire pit wasn’t clean to use and there were leaves all over the place to have to walk through. The upstairs shower was not used due to the note that it leaks to the downstairs bedroom and drips on the bed. If the shower was fixed, it would be a lot more desirable to rent again to me, but I won’t be renting it again.The fire place is propane and went out for one day and had to wait for the next day for it to be fixed.

  *This review was originally posted on Vrbo

• Could be great with just a little attention

  4/5

  Cute cabin with everything we needed. However, it could use a thorough cleaning. There's a smell that needs to be taken care of as well. Upstairs shower was not used due to warning that it could leak into downstairs bedroom. Repair of washer/dryer would be helpful.

  *This review was originally posted on Vrbo