Retreat by Family Kingdom, 2 Blocks to Beach!

Reviews

• Cleanliness

  3/5

  The inside of the property was stank, the master bedroom floor had so much hair built up on the rug and the floor was dirty, the comforter smelt nasty stank and the living room chair had animal hair all over it

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Our team works hard to ensure that each guest arrives to a clean, well-stocked house. Sorry to hear that this was not your experience. We wish we had been made aware of these issues you specified upon check-in so that our on-the-ground team could have addressed them immediately. Should you choose to stay at our rental in the future, please don’t hesitate to contact us right away should there be any issues or concerns. Thank you for your feedback!"

• Hassle free great time!

  5/5

  Very nice condo and no hassle getting in and out. Very nice accommodations and close to everything. Had a great time and wouldn’t hesitate to stay here again!

• Great Stay

  4/5

  Place was as described. Great location for night life and beach access.

  *This review was originally posted on Vrbo

• Great Vacation Spot

  5/5

  Excellent location close to the beach, restaurants, and entertainment. My family and I enjoyed the stay and our vacation.

  *This review was originally posted on Vrbo

• Holiday Towers

  2/5

  Arrived to find art falling off wall, dresser drawers broken, balcony screen door ripped up, handle missing from inside patio door. Pool was closed one day due to someone using it as a bathroom! No drinks allowed at pool. Beach and Myrtle Beach area is pretty dirty also. Probably won't return to area for vacation but if I do, won't stay at Holiday Towers 104

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Marie, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Thank you for bringing these issues to our attention. Guest comfort is our top priority. As soon as we became aware of the issues you raised, they were immediately addressed. Upon check-in, if we had been notified of these issues, they would have been corrected immediately.
  - Unfortunately, we have no control over the pool being closed to allow for proper sanitization after contamination. We also have no control over local ordinances that prohibit drinking in the pool area.
  We hope that the other amenities in the apartment allowed for an overall enjoyable visit and we would be happy to host you again should you consider revisiting Myrtle Beach in the future. Thank you for taking the time to leave a review.