Hilton Head Island Vacation Rental Near Beach

Reviews

• We’re Back!

  5/5

  We returned to this villa for the second time. The location is quiet and convenient. The villa is super clean with a well equipped kitchen and nicely furnished. Looking forward to a return visit in 2024.

• Excellent!

  5/5

  One of the best places we have stayed. Everyone was so helpful. Location was great.

  *This review was originally posted on Vrbo

• Summer vacation

  5/5

  A really nice condo with updated decor, very clean and comfortable place to stay. Teens enjoyed the pool on property. Beach access was a short drive away. We were a little unsure if our condo gate access included parking for the beach or the nearby tennis courts. Make sure to ask for a condo/resort map when checking in at the gate. Enjoyed our stay and would definitely return for future stays.

  *This review was originally posted on Vrbo

• The worst stay I’ve ever experienced

  1/5

  DO NOT STAY HERE. This place is in no condition to be rented out. It is hazardous, disgustingly dirty and run down. I wish I could upload pictures and videos to this review as evidence, because it is unbelievable. Two of the sliding glass doors (bottom level) were left unlocked upon our arrival-the one at the front, leading to the parking lot, had a faulty lock and would not securely close, creating a major security issue. Additionally, the thermostat was locked. Temperatures were 90+ degrees and 100% humidity. Come nighttime we were all sweating in bed " no one could get any sleep due to the heat. There was a pile of sand in the foyer and in the corner of a guest bathroom upstairs, brown substance on bath towels (these were not old stains " either way, unacceptable), clusters of dust/dirt/dead insects/hairs along baseboards and under beds, clothes left in closet from previous guests, hair on bed pillow, thick layers of dust on ceiling fans. We didn't even want to use the fans at night, to help with the heat, because we would have been covered in dust in bed if we turned the fan on. The moment we arrived my son took his shoes off, and within minutes his socks were brown and had literal dust balls all over them. I refuse to believe this place was cleaned for us, let alone in the past few months prior to our arrival. The place was very rundown. The toilet chain in the master bath is broken, and had to remove the top of the tank and reach for the chain every time we needed to flush. The toilet also ran water 24/7, making it very noisy, and another element that made it hard to sleep. Every metal accessory in all the bathrooms were completely rusted. The frame to one of bathrooms was even rusted, which is hazardous. Many of the vertical blinds where missing or broken. There was an exhausting amount of correspondence between the management company (Evolve Management), and the property manager " it completely consumed me and stressed me out the entire time. The manger had someone clean (only) the areas we brought up, along with providing new linens, while we were out. The "new" towels that were provided had pubic hair on it and another one was entirely covered in brown stains. I also come to find, after the cleaner came, 2 items went missing from my make-up bag, as well as 2 items from my friend's make-up bag. Nothing ever got resolved, and then we have missing items. This was hands down the worst vacation of my life.

  *This review was originally posted on Vrbo

  Manager's Response:

  “While we are sorry these guests did not enjoy their stay, we wanted to clarify what happened during that stay.
  These guests were verbally abusive to our property manager. We do our best to communicate right away with our guests if there is ever a concern, and to ensure guests have a wonderful experience staying at the property.
  However, in this situation, we believe the guests were trying to get their stay discounted by lodging unfounded complaints more than 24 hrs after check-in. Evolve offered to move these guests to another property, which they ignored.
  These guests will not be welcome back to the property.”

• HHI

  5/5

  The condo was clean. Do feel blinds in living room need to be addressed but otherwise the condo was as pictured.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Roberta, we're so glad you enjoyed your stay here! The homeowners wanted to thank you for your feedback, and let you know that the living room blinds have been replaced.