Rustic Broken Bow Retreat w/ Hot Tub & Deck!

Reviews

• Lovely cabin

  5/5

  It was a very nice place.

  *This review was originally posted on Vrbo

• Nice place

  2/5

  The road leading in is one lane. Terrible when it’s busy on a white rock road. The beds are terrible. Needs extra locks on the doors. Other than that it’s a very nice cabin with plenty of open space.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jared, Thanks for letting us know about your stay. After going over your feedback, the homeowner wanted to address the items that you mention:
  -We appreciate your feedback and are glad to hear that you enjoyed our cabin and the space it provides.
  -Unfortunately, all roads are maintained by the county and we do not have control over them.
  -Mattress taste is subjective, and we have never received any complaints about this in the past; however, we apologize that you were not completely comfortable and that this specific mattress did not suit your personal preferences.
  Thank you for taking the time to leave a review as we are always working to provide a truly wonderful experience for our guests.

• Good location

  4/5

  Place was good. Although we had a few hiccups, the manager was top notch in helping resolve. The fridge and kitchen needed a little cleaning and it would be a good idea to supply a few more kitchen utensils, knives, and small appliances. Overall very good stay. Hope to go again in future

  *This review was originally posted on Vrbo

• Let Down at the Lost Woods Cabin

  3/5

  Water leak: Occured when upstairs shower was in use. This cause an inconvenience by forcing 11 people having to use the master bathroom to take showers.No internet connectivity throughout our stay. We were unable to enjoy Thanksgiving football games as well as enjoying movie night with the family. The kitchen faucet handle kept coming apart as we were cleaning and washing dishes throughout our stay. In the booking description it was stated that there were two sleeper sofas located in the living area. There was only one available and that specific one did not have a mattress provided. Due to not having the mattress, when used as a love seat it sunk down. The blinds located in the living area nearest to the TV were broken.One of the benches located around the fire pit was broken (unscrewed). This could have caused a serious injury as on of the children fell when trying to sit down. The descriptions of the Vacation Rental and amenities that were listed as provided. 1.Lake view is not a proper description as there was none.2. Garage: There wasnt a garage on the property.3. Internet: As previously mentioned there was no connectivity throughout stay.4. Living Room 2 sleeper sofas: As previously mentioned there were was only one provided but even it could not be utilized. 5. Hot tub: The Hot tub had an awful smell. Not sure if this is normal due to being covered but we were leery of the water due to the smell.6. The property was not properly handicap accessible. (Showers were difficult for them to get in and out)7. No rocking chairs on the porchThis wasn't a huge deal but it was listed as such so just wanted to point it out.This was our first time vacationing in the area and we were very disappointed with our stay. We made due with all the inconveniences but felt that for this to be offered as a LUXURY CABIN RENTAL and the amount that we paid it was a huge disappointment. I do however want to commend Jamie our guest service for trying to help as much as she could but with the issues that we experienced she was unable to resolve.

  *This review was originally posted on Vrbo