Waterfront Middle Bass Condo w/ Pool Access!

Reviews

• Island paradise

  5/5

  Great view of Lake Erie provided a relaxing backdrop for our getaway

  *This review was originally posted on Vrbo

• Water stinks

  3/5

  I sent sever messages requesting how to check in and no one emailed me back. Called at 4 at check in time again and finally talked to someone that got me an answer. Never stayed at a place that there were no bath towels, wash clothes and hand towels. The water stunk out of the shower.

  *This review was originally posted on Vrbo

  Manager's Response:

  Wendy, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We're not sure which contact you tried to email but we never received any communication from you at that time. We did provide you with detailed check-in instructions before your arrival but we're sorry that you could not find them to reference. Also, we do remind guests in our listing and check-in instructions that we do provide towels; we're sorry if this inconvenienced you.
  -We mention in our listing that the water is serviced from a well. Unfortunately, we cannot do anything about any apparent odor that may be a result of sulfur.
  We appreciate you taking the time to leave your review.

• Great view

  5/5

  We enjoyed our stay. The view was gorgeous!! The condo was great. Would have been nice to have some towels provided. Also wanted to let you know that the water had a bad odor. Not sure if there's a problem or not.

  *This review was originally posted on Vrbo

• Peacefully

  4/5

  The people was very nice and show great hospitality.This place was very peaceful. Next time just need to make sure I go grocery shopping before getting to the island

  *This review was originally posted on Vrbo

• Worst vacation venue choice ever!

  2/5

  We were appalled at the accommodations and the treatment we received at check in. Chris, the property manager, did not meet us at check in and we had to hunt someone down who had to look for our paperwork and obviously was not familiar with withe process. This ended up adding at least a half hour to an already long travel day. The next problem was the WiFi. The original internet ad said WiFi would be available for extra cost. When it was obvious that there was no WiFi, we called Chris and he insisted that the original ad did not say anything about WiFi being available for an extra cost. He is absolutely wrong! We went back and sure enough, it was still stated in the ad. So no cell service, the barest minimum of satellite channels ( the shopping channels) the grounds were unkempt, could have used a machete cut, and the parking lot was full of puddles and therefore inhibited parking, and the front door of our condo looked like it hadn't been painted in years. We remained hopeful. The condo had thebare minimum of utensils- no colander, only 4 forks, only 4 knives etc., no toaster, no measuring cup (yes, we actually cook) bring your own towels, and Goodwill wouldn't have accepted the mattress on the bed if you paid them to take it. The rental cost for a golf cart to get around the island was outrageous. It was no vacation and we left on the third morning of our seven day vacation because we weren't getting any sleep on the ratty mattress and had no WiFi. The condo was misrepresented and I hope people heed this review... We wish we had paid much more attention to the reviews we had read. The one bar on the island may be fun but one bar does not make a great vacation. We don't drink.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Connie, we’re sorry your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -The property manager doesn't meet every guest at check-in. We send our guests an email 2 weeks before arrival to provide check-in instructions and pre-stay information to make check-in easy.
  -Guests have the option to connect to the resort Wifi for an additional fee, as advertised on the listing.
  -The landscaping of this resort property is designed to reflect a tropical rainforest type of walkway and garden.
  -The parking lot is gravel, and when rain has been substantial it can create some puddles in the area. We're sorry if this caught you off guard.
  -The listing states that the condo sleeps 4 people. We inventory the condo every year and provide 4 sets of essential items in the unit for guests' convenience.
  -We do what we can to make the best possible stay for all guests. While we try to accommodate all guests' comfort, we're sorry the mattress didn't meet your preferences.
  -Our tiny remote island comes with limited nearby social attractions but provides plenty of space to relax in privacy. Ultimately, it’s up to the guest how they want to spend their time in the area.
  Thanks for your valuable feedback as we continue to improve for future guests!