Serene Buffalo Dwelling w/ Backyard BBQ Patio

Reviews

• Visit to Buffalo

  4/5

  Overall the house is nice in a quiet neighborhood. There were some minor maintenance issues (closet doors off track, front screen door broken). Our main issue was that the bathroom was not properly cleaned before our arrival and only one washcloth for the 2 of us. Our contact was nice, but it took a couple of days to let us know how to access the garage. I would consider using this home again if they could take care of these issues.

  *This review was originally posted on Vrbo

• Amherst NY Stay

  4/5

  The property is in a nice neighborhood with like houses. It’s decorated nicely, the bedrooms are spacious. Our main challenge was the lack of a dishwasher as we cooked meals before leaving for the day and one mirror in the house which made it tough to get ready to go out.

  *This review was originally posted on Vrbo

• nice rental property

  2/5

  The house was really cute and clean. However on the first night that we were there, we had some rain. Water was pouring in from the dryer vent in the laundry room next to the kitchen all over the floor. There was nothing to collect the water so we used a few of the bowls that were in the cupboard. Early in the morning I called the guest contact and got a voicemail I left a message and didn't get a reply. I then sent an email and still received no reply. I called again in the evening and got no reply. I then called Evolve and spoke to a representative and after sending pictures a handyman showed up . He had to go on the roof and tar all the vents on the roof since none had been tarred. He also repaired the front door and a broken towel rack in the bathroom. Our evening was ruined. We left some suggestions to the owners of the house tp help them with guests in the future. Other than this issue which was very disturbing, our stay was pleasant and I feel others will enjoy the stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Christine, we are sorry to hear that you did not have the five-star experience we endeavor to provide our guests. We have contacted the person that had haphazardly done the work on the vents prior and related to them how their incompetence caused our guests much inconvenience. We also reminded our property manager to answer our visitor's concerns promptly. Please let us make it up to you if you consider visiting buffalo again. And thank you for patronizing us.

• Graduation weekend

  4/5

  Exactly as advertised. Great experience, clean with all the necessities. Very accommodating, I was granted early check in which definitely helped with family plans. Needed a bit of lawn maintenance for more curbside appealAll in all I would recommend this house!

  *This review was originally posted on Vrbo

• Great space

  5/5

  Loved the home! Looks exactly as photographed and very comfortable for a family of 5. Close to everything in Buffalo and Niagara Falls. Suggestion, more mirrors needed as their only mirror is in the 1 bathroom. Also kitchen towels that can handle drying dishes. No complaints and would visit again

  *This review was originally posted on Vrbo