Mountain Chalet - 1 Mi to Skiing & Incline Village

Reviews

• House of Horrors

  1/5

  *Around 11pm the first night, we saw 2 mice run past us from the downstairs hallway into the downstairs bedroom via the bedroom door as I was sitting in the downstairs bedroom black leather chair located next to the bedroom door.

  *Both living room couches downstairs were filthy, discolored & stained. None of us wanted to sit on them.

  *The living room carpet downstairs was extremely stained & dirty. You can tell it wasn’t even vacuumed.

  *The corner countertop at the kitchen sink was completely gone and you could see straight down under the sink.

  *The back splash at this same kitchen sink was missing a big piece of the wall.

  *The small bedroom upstairs had large yellow stains on the actual pillow in which we saw after pulling the pillow case off to examine the bed.

  *The bed in this same small bedroom upstairs had a cluster of spider webs with dirt in it that connected from the bed post to the bottom mattress & sheets on the left hand side, head part of the bed.

  *This same bed had a tar like wet clot looking stain on the bottom mattress on this same left side of the bed towards the middle of the mattress.

  *There were several doors locked in the house that made it extremely creepy & half of the garage was full of items filling half the garage space.

  *The house had moths everywhere.

  The house was extremely neglected and not clean & could be a haven for mice to live in with all of the cluster from the garage and what may be in the locked rooms. The downstairs closet had men’s clothes in it & the medicine cabinet in the downstairs master bedroom was full with items such as toothbrush, deodorant, toothpaste, etc in it. I did not sleep in this house one minute the first night & was dying to get my family out of it the next morning.

  Manager's Response:

  Hi Tiffany, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We have never experienced issues with mice at this property and sent pest control to the home as soon as we were made aware of this problem. They are mice-proofing the home so that future guests do not share your experience.
  - The home is cleaned meticulously, but stains from past guests remain on a few items. We are in the process of replacing the carpets and sofas and will examine the linens to determine if these need replacing as well.
  - The kitchen counter is accurately depicted in the listing photos but we apologize if this caught you off-guard.
  We do all we can to make it the best possible stay, and we look forward to this property hosting many satisfied guests.

• Incline Weekend

  5/5

  The house was great and very comfortable!

  *This review was originally posted on Vrbo

• Nice house but in need of some updates

  3/5

  We had a great time in incline village. The house is spacious and in a great location but it is need of repair. The main room lacks enough comfortable seating. It features two couches which are old and make you question if you want to sit on them. The beds are also uncomfortable with shoddy linens. The kitchen has a 1980's dishwasher and the counter has a six inch missing piece of granite at the sink. The decks could also be better equipped with nice seats instead of Adirondack chairs that are about to fall apart. Primary contact did not respond to check in questions and had to resort to secondary contact.

  *This review was originally posted on Vrbo

• Tahoe Christmas/ Incline Village

  5/5

  Loved staying here

  *This review was originally posted on Vrbo

• Incline village

  5/5

  We had a great time at the house . Views from both balconies were nice and communication with owners was appreciated

  *This review was originally posted on Vrbo