Cozy Cloudcroft Cabin w/ Deck & Gas Grill!

Reviews

• Road trip

  4/5

  Good location close to trails and had perfect weather.

  *This review was originally posted on Vrbo

• Lovely Home

  4/5

  We enjoyed our stay at this beautiful home that is just walking distance from the town of Cloudcroft and the osha trail. This was super convenient. Owners were super friendly and responded quickly when needed. We would stay here again!

• Furniture is not as it appears in the picture.

  1/5

  At arrival at location, the cleaning person was still inside and appears intoxicated. She claim she was still cleaning and needed couple of minutes to finish. Went inside to inspect, the house was trash, she needed hours not minutes to finished. It look like she was staying there, she made comment she thought reservation was for tomorrow. The house needed to be vacuum, cloths was on the floor, kitchen was dirty, garbage bags everywhere,it was a mess and lady didnt have a shirt, only a jacket to barely cover herself. The only good thing was the owners responding quick with empathy. I didnt feel comfortable or safe for my family, didnt stay at location. We did receive a quick refund, feel sorry for the owners that someone took advantage and destroyed their house.We ended overpaying for staying in another place.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jesus, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We pride ourselves on hosting great stays and upholding the highest standards of hospitality. We're truly sorry to hear that you did not have the five-star experience we endeavor to provide our guests. We value the condition and cleanliness of the home and sincerely apologize that the home wasn't prepared at the time of your arrival. In understanding your concern, we offered our full sympathy and agreed to fair compensation for your troubles. To ensure efficiency, we will make sure that the home is professionally and thoroughly serviced prior to every guest's arrival. We took your feedback seriously and replaced the cleaner. We do all we can to make the best possible stay and look forward to this property hosting many satisfied guests.

• Great Location, Very Clean

  5/5

  House was very clean with everything we needed. Beds were so comfortable and placed was located 2 minute walk to the OSHA Trail. A perfect place to relax and enjoy the beauty of this area. This is definitely a house I would come back to.

• Peaceful Retreat

  5/5

  We Loved our time at this Cabin. Bed were super comfortable and place was very clean. Kitchen was fully stocked with pots and pan for any need. They had plenty of spices and coffee filters available. Plenty of towels and blankets were provided. Internet was surprisingly very FAST. Cabin was NICE AND WARM upon arrival, and was easy to find and accessible for anyone. Host were really friendly and fast to respond. Location was quiet and peaceful, would definitely come back again in a heartbeat.