'Lacy's Log Cabin' Alto Home w/ Mountain Views!

Reviews

• Week long getaway

  5/5

  Great house views where amazing.

• Wild Horses!

  4/5

  Great family cabin with a great hot tub! Cabin was clean and has a great floor plan. Kids stayed downstairs while we were up in the master. Pool table is just off the master but worked out great. Lots of fun. I only awarded 4 stars simply because the water pressure is so low in the house that the showers were much like portable camping showers that barely drool out water. No soap provided either so bring it along. One last negative was that the gas grill needs upgrading. It functioned but barely. The place is great other than those items and it was incredible to see the wild horses charge through the yard. Overall we really enjoyed it.

  *This review was originally posted on Vrbo

• Winter Vacay

  5/5

  We had a great time at Lacy's Log cabin! The location is great with beautiful mountain views. The cabin was very clean and spacious. We were not able to ski at Ski Apache like we'd hoped due to weather. We did however spend time on our last day at Winter Park. Highly recommend, super fun place to go snow tubing.

  *This review was originally posted on Vrbo

• Birthday weekend getaway

  3/5

  We drove up for the weekend to celebrate my husband's birthday. After a 12+ hour drive everyone was ready to relax & unwind. The cabin and location is absolutely beautifull. The views are gorgeous. We had the misfortune of having NO HOT WATER the whole weekend! We contacted the property manager and i was able to grt him on the phone. He explained to my husband where the furnace was located, but unfortunately the key had been placed at a different location by the cleaners,so we were unable to check. The following morning we were able to locate the key and my husband checked tthe water heater when we returned from skiing. Water heater was not working and was leaking water. So all weekend we had NO HOT WATER & had to take cold showers and heat up water. This was not an ideal situation, but we made due. We understand things happen & we don't want to give a bad review. Other than that problem we loved the cabin, location and all the deer that go by the property. This is not our 1st time in Alto/Ruidoso we usually come up for a week during the Christmas or New Year's holiday. It's absolutely beautiful.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Laura A, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We sincerely apologize for the inconvenience you encountered during your stay and appreciate your patience and understanding. The Hot Water Heater has since been replaced to ensure future guests don't share the same experience, and we would love to have the opportunity to host you again and provide you with the 5-star experience you truly deserve.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Winter Vacay

  4/5

  I booked this week as I have in years past with the plan to ski at Ski Apache. Unfortunately, the weather did not behave this week so we spent most of our time hanging out in the cabin. It was actually quite relaxing and nice to spend time together as a family. The cabin was clean, spacious, and had everything we needed to enjoy our time together. We did spend our last day at Winter Park. That place is pretty fun and a nice alternative to Ski Apache. We will return to stay at Lacy's Cabin in the future!