Brigantine Beach Block Townhome w/ 3 Balconies!

Reviews

• A spacious home in a tranquil naborhood

  5/5

  Lots of open areas, patios & decks. Close to the quiet beach and the AC casinos. Lots of steps. Found mice signs near Frig & left note in the area as proof. Saw no mice. Owner very cooperative.Would like to rent next yr, but at a lower price.w,.Hulehan

  *This review was originally posted on Vrbo

• I want to give this so much more!

  3/5

  This house is a fantastic size and has great character and appeal. Perfect for my family. The outdoor space was fantastic, it was spacious inside as well. The rooms were just the right size for our family. The walk to the beach was pretty far but we didn’t mind that at all. What we DID mind was the first floor banister detached from the wall the first day and I called and emailed the property manager and sent photos. No one called me back or replied to my email for the entire stay. That is a safety hazard! Many of the fixtures weren’t fastened to the walls properly throughout the home and that is so disappointing. It seemed like a lot of quick fixes and cut corners in such a pretty property! The a/c seemed unbalanced and ceiling fans didn’t work at all in the bedrooms to move air throughout so the upper floors were very warm and the first floor was frigid. We would loved to have rented this property again, but were very turned off when we the property management company never bothered to address our concerns at all. I’m so sorry to give this review as I really loved this location and the property itself as everything about it was perfect for my family!

  *This review was originally posted on Vrbo

• Nice property poor up keep

  3/5

  We enjoyed the property but it needs some updating and care. We noted with the cleaning crew upon our arrival that the banister was not on the wall and that a part of the freezer was broken. Neither was repaired during our stay. The oven/ stove is very old and many of the burners did not work. Made cooking very difficult. The BBQ was so old the hole bottom of it was rusted out. You are supposed to check in and get the entrance code from the cleaning crew. This guy is very unpleasant. If these issues are taken care of we would probably rent again as the property is nice.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Leila, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We have high standards of hospitality for our property to ensure the property is professionally serviced and prepared for all guest arrivals. We are truly sorry to hear that you did not have the five-star experience we endeavor to provide our guests. Once we were made aware of any concerns, we immediately responded to offer someone to fix the issues while you were there. To assure guests have direct contact with us, we have taken further measures to have us as the main Guest Contact. Thank you for sharing about your stay. We do all we can to create the best experience, and we look forward to this property hosting many satisfied guests.

• Not what I expected.

  2/5

  First the positive. They provided linens and towels. Supplied the paper products which was great. The air worked great and plenty of outside sitting. The negative. Advertised as beach block. The Beach is almost a mile. With 3 lil kids that's alot. No where to put your clothes in the bottom bedroom, so you live out of a suitcase. The freezer was broken, very hard to open. Only 2 burners worked on stove. Which Made it hard to make a meal. Also, we had mice that popped out of the stove every night, which doesn't make it appealing to cook a meal. There is no street parking. If you have 2 cars you are fine. I did email the owner and she said she would send someone for the mice but, I really didn't want exterminators on my vacation. She did not offer a discount in anyway.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Lori, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We sincerely apologize you were not completely satisfied with your stay.
  - The house is considered a beach block as there is dune access just 100 feet away. However, it is about a 10-15 minute walk through the dune. - - We never want to mislead our guests and will look into updating the listing description so guests are not caught off guard.
  - There are dressers in both bedrooms on the first floor that guests can use to unpack their clothes.
  - We're always happy to address any questions or concerns while guests are in residents to provide the most enjoyable stay, but we respected your wish to not have anyone come by during your visit.
  Thanks for letting us know about your stay!

• It was a nice week

  5/5

  Lots of stairs in the townhouse, long walk to the beach. Nice quiet neighborhood and town, the beach was not crowded at all. I had a pretty good idea what the property looked like from the listing and knew the beach was a hike because I checked Google. All in all we had a good time but I'm sure my son and husband never want to pull wagons that far again.

  *This review was originally posted on Vrbo