Beautiful Franklin Home w/ Mtn Views + Game Room!

Reviews

• Perfection

  5/5

  Super clean house, well stocked kitchen, had everything we need. The property manager was super fast to respond and fix an issue with the fireplace remote - within hours it was fixed and we enjoyed it during our entire stay. So cozy! With the game room, extra fridge downstairs, large porch swings, and large fire pit, we enjoyed every amenity. 100% will book again for next year!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We appreciate your review! Thank you for taking the time to share your experience! We look forward to your next stay with us!"

• Amazing property and views

  5/5

  My family and I had a great experience. The property was beautifully maintained and very clean. It had a cozy yet spacious feel. The location was perfect being that it was very private and just a short drive away from town with plenty of things to do in the area. The views from the property were breathtaking.. We especially enjoyed relaxing in the hot tub after a long day of white water rafting. This property had everything we needed. Highly recommend!!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for your review! We love to hear you were able to enjoy the home and the views and relax in the hot tub! We’re thrilled you got to experience the Nantahala white water rafting! That is one of our favorite activities!"

• Beautiful mountain house!!

  5/5

  Our stay was amazing and the house was better equipped than any other we have stayed in previously. The back porch with the swings was the ideal spot to relax on each afternoon / evening!!!Although the driveway was paved, it should be noted that it was narrow and steep. We drove a truck with a trailer for our motorcycle and it was a little difficult to manage the drive up. Knowing what we were driving, I should have asked more questions so we were more prepared. As a result I just thought I would share. This is certainly not a complaint...just more of an FYI for those who are looking to book. Everything about the property was great and we would recommend it.

  *This review was originally posted on Vrbo

• The home is beautiful, however it was not clean when we arrived so I would recommend you call the contact to confirm your check in.

  1/5

  The home is beautiful, however it was not clean when we arrived so I would recommend you call the contact to confirm your check in as they thought we were arriving on a different date but when they checked the records, they realized they had made a mistake. It wouldn't have been so awful had we not just driven 12 hours in a car with kids.

  Manager's Response:

  From the owners: "We apologize for the inconvenience and can certainly empathize with feeling frustrated that the cleaning had not been fully completed. We spoke to our management team about this incident. It is my understanding that your concern was addressed within the hour regarding the remaining items that hadn’t been completed, which included one of the downstairs bunk beds (bedding which had been removed but the new bedding had not been put on) as well as the vacuum had not been put away. We will always ensure that concerns are addressed promptly and to our guests' satisfaction. We understand that you did not want our management team to visit the property during your stay to make things right. Therefore, we’ve added additional procedures and protocols for cleaning and communication to ensure our guests have the ultimate experience and guest satisfaction. We appreciate that you felt that our home was beautiful. We hope that you also were very pleased with the view, the amenities, comfort, and proximity to town and the surrounding attractions. With that being said, we hope that you would reconsider your rating with that whole experience in mind. Again, we apologize for the oversight and inconvenience and appreciate your stay at our Laurel Lodge."

• Beautiful Mountain Home

  5/5

  We had the pleasure of spending time with out Kids and grands at this beautiful mountain home. We were high enough to see the sunrise on the mountains and the fog in the valley each morning from the large deck with oversized swings and rockers. The home owner responded promptly with any issues we had. Unfortunately we were not able to get the dryer so work, but the home owner tried her best to get someone out on a holiday weekend. Not an easy task.

  *This review was originally posted on Vrbo