Vibrant Bryson City Home w/ Mtn Views & Deck!

Reviews

• Not worth the price

  3/5

  The cabin was much more dated than the pictures lead you to believe. We had issues with the Internet as soon as we got there (Thursday evening). We reached out to the owner for help and they said they would send someone out. When no one arrived by Friday afternoon, we reached out again and they acted surprised that the issue hadn't been resolved. Said they would reach out to the repair team and get back with us, and we never heard anything back (fortunately we had cell service and could somewhat hotspot from our phones, but it was still extremely inconvenient). Had issues with the microwave sparking, and the dishwashers' top shelf would fall out when you opened it. The basketball game didn't work. Tried using the window A/C unit in the upstairs bedroom and it started smoking. Had a storm come through on Friday evening and one of the living room windows leaked water onto the couch. It was a nice enough place, but it didn't live up to the listing or the price, and I was really disappointed in the lack of response to the Internet issues.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Christopher, thank you for your review. This homeowner has asked us to pass along the following response:
  
  - Thank you for choosing to stay in our home and leaving a review, as guest feedback is vitally important to us and the success of our vacation rental business.
  - We use local, professional photographers to make sure that the listing photos correctly reflect the property, so the features you see on the listing are accurately advertised.
  - Since our home is in the mountains, internet issues can occur, so our apologies that you were affected by it being down. Our Guest Contact had it resolved the following evening after you reported it.
  - We wish you had notified us of the maintenance issues during your stay as we would have tried to resolve them while you were there.
  - Thank you for keeping the maintenance issues to our attention. Please know that all of the areas you mentioned have been checked and they are good except for the dishwasher needing a new guide.
  We truly go above and beyond for our guests and are confident that future guests will have excellent stays!

• Love the VIEW!

  5/5

  So nice! Great location!

• Wonderful cabin, but no wi-fi and no help offered on call to manager

  3/5

  Went to Bryson City with five women to celebrate a major milestone birthday. Cabin was beautiful, very clean and had all amenities advertised, EXCLUDING WI-FI. We noticed this on arrival and emailed Manager who directed us to instructions in the home manual for resetting the router. The Manual directed us to the garage as to the location of the router, but we couldn't find it. We then called the Manager who suggested we flip a breaker, although he could not tell us which one. After flipping all fuses, still no wi-fi network to be found and no further help offered from Management. The cabin and the area is so stunning, and is definitely worth the stay, as long as nothing goes awry because you won't get a lot of help from Management.

• Incredible property

  5/5

  The cabin, the views, and the game room were all just perfect for our family! Our kids, and let’s face it myself too, basically lived in the game room. We also enjoyed family hikes around the entire property!. Highly recommend and would definitely stay again!

  *This review was originally posted on Vrbo

• Nice Stay

  5/5

  The pictures tell the story - great view and nice accommodations! The beds were comfortable with a King on the first floor and one on the second floor. The bathrooms were spacious with double sinks and plenty of towels . The water took a few minutes to heat up and the showers had dual handles for hot and cold so it took a little adjusting to get the right temperature and to turn off, but not a huge issue. The lights above the shower in both bathrooms were not working, but there was enough light to see with the vanity lights, skylight and windows. The toilet in the downstairs master had an issue with the float and flushing which was a slight nuisance. There were plenty of appliances, dishes, cookware, etc. The coffee maker had plenty of filters provided and they even had a small bag of coffee with condiments to get you started. The chocolate bar and welcome message was a nice touch. The drive to the house was steep but paved. We wish we had an all wheel or 4 wheel drive, but the van we drove made it ok. We had some issues figuring out the internet - once we realized it was the original log cabin area that had the reset we were ok. There were dogs that barked during the night and early morning, but that is not something the owners of this property can control. Beautiful home and view!