Contemporary Lakeside Haven w/ Dock & Hot Tub

Reviews

• House is beautiful

  4/5

  The house and location were beautiful. Cleaning is lacking. We found multiple shot glasses under the table, trash through out the house and yard. The dryer does not work so bring plenty of towels if you are staying for an extended time. We were there 5 days with nine people. Only 7 towels provided and had to hang dry towels. If they get a better cleaning service and a new dryer it would have been 10/10 stay

• Sister Trip

  5/5

  Great views, love the screen porch. Beautiful home.

  *This review was originally posted on Vrbo

• Who Needs Hot Water?

  1/5

  Arrived for our Girls Getaway (4, 40+ women) to find a semi-clean house. Meat blood spilled in fridge, hair in bathrooms, showers with black mold in the corners. No mattress covers on mattresses. Bath towels smelled mildewy, like they had been left in washing machine too long, so we washed them. Only then to find out that they dryer doesn't get hot. It took 4 dryer cycles to dry them.The first night, hot water ran out about 2 minutes in to shower. 2nd day, same and then no hot water whatsoever. So we decided to find the hot water heater to make sure pilot light hadn't blown out. Found a BRAND NEW water heater in the process of being plumbed in. Then found the old, dying water heater. Electric, not gas. At this point it is nearly 10 pm. Call the first guest contact number and it is the cleaning service. Called the owner next and left a voicemail. Finally called the property management company and reached Katie, who was a STAR. Explained the situation and when she heard about the BRAND NEW water heater that was not hooked up yet, she got right to it, calling the owner. Owner told her he was not able to get it fixed before our arrival, but that no one else had complained. Which is not true at all. Upon going back to the listing and reading the reviews, the last person to stay at the house prior to us that left a review complained about the hot water too. We elected to leave the property as we realized that if the owner was not able to schedule it to be fixed before our arrival, the chances of getting it fixed at the last minute were slim. We were refunded all but the cleaning fee. Since we were not given a full refund, VRBO would not refund their fees. Thankfully in all my years of using VRBO, nothing like this has ever happened.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owners response: "Staci, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We take a lot of pride in our lake home and sincerely apologize.
  - The new water heater has been installed and is ready for all upcoming guests
  - We have spoken to our cleaning service about your other concerns and they have been addressed this is not what we expect from our cleaners and we are confident that this will not affect future guests
  
  Again, we are sorry your stay was not up to the standards that we want for our guests and we’re confident future guests will not have a similar experience. We have been very fortunate to have lots of guests who have been able to enjoy the 5-star experiences we are known for. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!"

• Great location and beautiful house

  5/5

  We had a great time. Access to the lake was awesome. The home was beautiful and loved the covered porch to keep out the bugs. I do wish the hot water heater worked better. Hot water didn’t last very long.

  *This review was originally posted on Vrbo

• Beautiful home!

  5/5

  This home is beautiful! - the screened in porch is above and beyond anything we've had in our many years of vacationing on a lake! Our family had a wonderful time!

  *This review was originally posted on Vrbo