Lava Hot Springs Studio - Walk to Portneuf River!

Reviews

• Fun place to stay

  5/5

  We enjoyed our stay

  *This review was originally posted on Vrbo

• Loved the place

  5/5

  Great funky place to stay. Good location for sightseeing around area. Walk to hot springs was a plus!! Beautiful views sitting on our patio. We visited "off season" so town was kind of quiet, but it was fine with us. Two things I would change/add if I were owners, The hot plate did not work, when replacing get a bigger one. That single burner is not much good for 2 people. Also add a bigger fry pan, it was so small if I could have used the hot plate it wouldn't have been big enough for 2 eggs!! Also put a lamp on dresser by bed, it was so dark at night had to use a flashlight to read by. One more thing its ok no sink in bathroom but a small table in there would be nice to put Ur toiletries on instead of on kitchen counter. Just some suggestions. All in all, would tell people to stay there, I bet it's really fun in summer when roof topbar is open. Thanks!

  *This review was originally posted on Vrbo

• Avoid this property at all costs!

  1/5

  There are no A/C units. The owner said he had just taken them off for the winter. There weren’t even windows big enough for a window unit. (Lie #1). The rooftop bar has been red tagged by the city but the owner still has signs up that it’s open to public. We had to call the police at 2AM - due to the public being on our roof until 3:30AM drinking and screaming and throwing patio furniture. Owner was called and said he didn’t see an issue and would check the security cameras. (Lie #2). After finally speaking with the owner - who claimed to not actually be the owner (lie #3) we told him we checked out a day early due to everything that happened. We requested to be reimbursed just for that night we didn’t stay (still paying for the horrible night we spent there) - Cody (the owner) said no and that it wasn’t his problem. And that he would come install a wall AC unit if that would fix the problem. Horrible property - terrible service - the people who hang out at this property are obnoxious and disruptive. Avoid staying here at all costs. This property should be condemned. Cody - should not be able to rent properties on this site. His is dishonest and impossible to deal with.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jud, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  -You reached out to us to say you were leaving a day early and that you wanted a refund.
  -Evolve helps manage our property and they, or Vrbo, needed to be contacted regarding reimbursement. They also require proof of any incidents.
  -We do not advertise A/C as an amenity on our listing.
  -We have exterior cameras that capture movement and noise. There were no loud noises or people, including the police.
  -We feel this review is retaliation for not receiving the refund you desired, and we are sorry that you felt we missed the mark.
  -We appreciate guest feedback and want to do all we can to ensure guests have good stays.

• Fun Place to Stay

  4/5

  We visit Lave every year and stay at a new location each year. This was definitely one of our favorites. Close to everything, including the river where our kids spent most of the day. The room was equipped with everything we needed for our stay. I loved the concrete floors with no-slip texture since everyone played in the water every day. Only suggestion, bring your own pillows. The pillows were not firm enough for us. An upgrade on pillows is needed.

• Best Lava Hotsprings lodging

  5/5

  We loved staying here! Most comfortable beds and spacious rooms in town. We will be back for sure.

  *This review was originally posted on Vrbo