Alluring Lahaina Condo w/ Walkable Location!

Reviews

• Neat and clean comfortable stay but expensive and not walkable to beach

  3/5

  Pro: Neat and clean comfortable stay,

  Con: Not oceanfront and no nearby walkable beach, additional parking charges to park at the resort and street parking is hard to find.

• Great location. Condo could use a good deep clean.

  4/5

  I’ve stayed at Aina Nalu 5 times, but first time at this condo. It had all the amenities we could ask for, apart from needing a can opener and also at least 2 mixing / serving bowls.

  The condo needs a good deep cleaning as under the furniture (sofa, beds, dressers, and night stands), there is tons of thick dust, food crumbs, and random objects. The hanging lights in the kitchen are also coated in thick dust.

  Once the condo has a nice deep clean, I would indeed highly recommend staying here. Charles was very responsive and a great person to have when you need him.

  The beach accessories were also a huge asset.

  Manager's Response:

  Hi Crystal, the homeowner would like to share the following: "We appreciate the feedback and overall positive review. Thank you for choosing to stay in our home, and thanks for taking the time to leave a review. We appreciate your recognition that you enjoyed the location and hospitality. We're truly sorry to hear that you didn't have the five-star experience we endeavor to provide our guests. We use a professional cleaning company that does a thorough job of preparing the home between guests, but we sincerely apologize if certain areas were overlooked. We also collaborated with our cleaning team and took immediate action and scheduled a deep cleaning to help improve the overall cleanliness of the home. We stand by their work and commitment to ensuring the property is guest-ready. Thank you again for your input as it tells us what we need to improve upon to provide a positive stay for all our guests. We hope to have another opportunity to host you in the future!"

• Bed Bugs

  2/5

  Checked in with ease. Went inside to drop our bags and one of us sees a couple spots on the mattress. At a closer look, it was a bed bug. We then moved to inspect the mattress more thoroughly and we found another as well as a lot of droppings in the bed frame. We immediately took our stuff and left. We scrambled to find another spot to stay that had a washer/dryer as a precaution for our stuff. I contacted VRBO & the host. VRBO had been very helpful despite the wait time. I've contacted the host for a refund since then but I have yet to receive a response. The process slow moving since it's a management company running different places owned by others in their network (the company are not owners). Do not stay here.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Stephanie, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We were disappointed to hear your feedback and only wish you had given us the opportunity to respond to your concerns prior to you leaving. We want to take this opportunity to clarify: After you notified us you had left the property we promptly responded and reached out to a professional pest control company, the following morning they arrived to do their inspection, and we are pleased to inform you that they found no traces of bed bugs in any of the beds or in our home. We provided documentation from the pest control company to Evolve and VRBO. We hope the measures taken by ourselves and Evolve make up for any inconvenience you may have encountered.
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• Perfect Downtown Lahaina condo

  5/5

  Perfect location and beautiful accommodations. Our family of five (parents, 2 kids, 1 grandparent) had a great stay here. Cooked meals, enjoyed the pools, pleasant walk to historic Lahaina shops and restaurants. We would definitely return.

  *This review was originally posted on Vrbo

• Perfect lil place

  5/5

  This place is located in beautiful Lahaina. It's so close to anything you might need. The place was very quiet and clean. Everything we needed was there in the condo. The washer and dryer were an added plus to wash our beachwear. I definitely would stay here again. Until next time....and there definitely will be one.

  *This review was originally posted on Vrbo