Siesta Key Condo w/ Balcony - Walk to Beach + Bay!

Reviews

• Tolle Lage aber schmutziges Apartment

  3/5

  Die Lage der Wohnung war einmalig schön. Leider war die Wohnung schmutzig in jeglicher Hinsicht, Asstattung und die Böden die sicher schon lange keinen Mop mehr gesehen. Ich fand auch eine Shorts unter meinem Bett welches wohl dem Vorgänger gehört hatte und welches die mangelnde Reinigung bestätigt. Das Inventar war alt und die Couch im Wohnzimmer nicht als Bett zu gebrauchen (Bettfedern standen heraus und taten beim Liegen weh). Ferner waren die Schränke und auch teilweise die Schubladen vollgepackt mit irgendwelchen Sachen, sodass man kaum Platz hatte die eigenen Sachen/Kleider unterzubringen. Die Küche war ein komplettes Chaos, kaum Besteck und die Schränke mit unnötigen Sachen von Vormietern beladen. Die Betten waren alt, mit billigen Bettlaken aus Synthetik überzogen und die Bettdecke war wohl auch nicht gewaschen. Die Balkontüre lässt sich nicht verschliessen. Wir haben es gemeldet und es ist wohl ein Handwerker in unserer Abwesenheit gekommen. DAs Problem ist aber nicht gelöst. Zum Glück waren wir im dritten Stock.Wir würden dringend raten die Wohnung einmal auszumisten, durchzureinigen und komplett neu einzurichten. Vor allem die Wohnzimmercouch sollte entsorgt werden. Die Reinigungsfirma sollte mal überprüft werden. Schade denn die mangelnde Sauberkeit hat die schöne der Lage verleidet. Würde es nicht mehr buchen.

  *This review was originally posted on Vrbo

  Manager's Response:

  Ingrid, we’re sorry to hear your stay did not meet your expectations. We use professional photographers so we can be sure that our images accurately reflect each property and guests can decide before booking if the decor meets their expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -Our cleaners take pride in making sure that the condo is thoroughly cleaned upon your arrival, including mopping the floor. We wish you would have reached out to us during your stay. We would've been more than happy to send our cleaning team to address your concerns
  -It's unfortunate our cleaner missed a pair of shorts under a bed, that's a first, but does not indicate that the condo is not cleaned properly. We will coach our crew to check more carefully under the beds
  -The pull-out sofa and loveseat in the living room were replaced 2 years ago, we know that mattress preference is unique to each guest and we were sorry to hear that you weren’t comfortable during your stay
  -The closets in the bedrooms contain items to make guests' stay more enjoyable - beach towels, floor fans, tennis racquets, coolers for the beach, and a beach wagon. There is even an iron and mini ironing board, most guests appreciate having these items available
  -There is a full set of cutlery for six, which is the maximum number of guests allowed to stay in the unit. One kitchen cupboard has a few staples such as salt, pepper, tea bags, sugar, etc. We have considered throwing everything out but felt that having a few staples provided would be appreciated. Generally, we stock items as if it were a home away from home
  -Both mattresses in the guest bedroom were replaced 3 years ago and have foam mattress toppers to make them more comfortable. The mattress in the main bedroom is very solid and comfortable as well. Additionally, the sheets are medium-quality cotton and we can assure future guests the towels, sheets, and comforters are washed after every guest's stay
  -There was an issue with the balcony door during your stay, the guest contact called our handyman, who unfortunately did not fix it properly. As we did not want to disrupt your stay with another craftsman visit, we had the door properly repaired the day after your departure by a company that specializes in sliding patio door repair. It is fixed and solid now
  While we do regret our home was not up to your expectations, we are happy to report that no issues were reported by the guests who stayed the following weekend. As is evidenced by the many great reviews, this homeowner is accustomed to providing five-star service and we look forward to hosting many satisfied guests!

• Perfect Siesta Vacation!

  5/5

  Loved our stay! The location is perfect and they have everything you need to relax! The pool at the condo was fantastic and the beach was great. We would absolutely stay here again!

  *This review was originally posted on Vrbo

• Can’t wait to go back!!!

  5/5

  Condo was wonderful and fully stocked with everything you could possibly need. It also had a beach wagon, beach chairs/umbrellas, toys, coolers and everything for a perfect beach day. Complex grounds were beautiful and quiet. I would definitely recommend and would love to return in the future myself!

• Excellent location and facilities

  4/5

  We loved Midnight Cove II and the condo was the right size for us. Well stocked and good design. The long couch needs replacement and some of the screens have holes, which let in bugs. The screen to the back door does not open except with great exertion.

  Manager's Response:

  Hi Edward, the homeowner would like to share the following:
  -"We appreciate the feedback and overall positive review. Thank you for choosing to stay in our home, and thanks for taking the time to leave a review. We appreciate your recognition that you enjoyed the location and hospitality. We're truly sorry to hear that you didn't have the five-star experience we endeavor to provide our guests.
  -We have remodeled the living room furniture as of April 2022. While we try to accommodate all guests' comfort we're sorry the furniture didn't meet your preferences and guests seem very happy with it. We understand taste in design is subjective so not everyone will be pleased.
  -Regarding the screens, the property manager is investigating your complaint and will take prompt and appropriate action to remedy the deficiencies. The back screens are not intended to move since prior guests were repeatedly walking into them, causing damage. We are considering completely removing them. We will be visiting the property soon to review it and any needed changes. We hope to have another opportunity to host you in the future!"

• Enjoyable stay

  5/5

  We enjoyed our stay. The condo had everything we needed, and we had plenty of space for our family of 6. The pool was nice, and it was convenient to be near the beach.

  *This review was originally posted on Vrbo