Resort Miramar Beach Getaway + Balcony & View!

Reviews

• Beach time

  5/5

  Everything was great with the property!

  *This review was originally posted on Vrbo

• Good location

  4/5

  Good stay! While at the condo, we all had plenty of time spent out on the balcony, for fresh air and to just be outside the condo, when we had our down time at the unit. The beach wasn't a far walk and we enjoyed both time on the beach and at the pool.. I will say, beach chair and umbrella rental are ridiculously high, but that's no fault of the condo. The beach area was clean and the bar/restaurant (on the beach), nearest to the condo, had live music, great food, and service with a smile. We wanted to go back to the restaurant, our last night there, to have drinks to celebrate the engagement of my daughter and her fiancé, but we got there just after they closed. All in all, the condo worked out for five of us. We made a bed out of the sofa cushions for the fifth person. Lol If you're going to be going with that many, and going to be there that long, I'd encourage you to take an extra roll of toilet paper.

• BEACH WEEKEND

  5/5

  EVERYTHING WAS GREAT

• Great weekend

  4/5

  We spent a great weekend on the coast. We enjoyed our stay and everything was just as described. Thank you.

• Disappointing but we made it work

  3/5

  The facility itself is beautiful. The condo was as advertised. It was doable with a family of four, but honestly tight for space. I was disappointed that there were only four bath towels and four pillows provided for four guests, one hand towel for two bathrooms and one dish towel. I had to wash towels twice during our one week stay because they were just in very low supply. There was minimal silverware and no pot holders to remove food from the oven. The bed was fine for a night or two, after that my husband and I both found it very uncomfortable. The balcony needs to be pressure washed as there is mildew everywhere and it can be viewed in the listing pictures. I found very bare necessities provided for guests which really is kind of a let down. The pool cleanliness however was the biggest disappointment of all during this stay. The pool is absolutely beautiful when clean. I had to make three complaints during our stay regarding the pool needing to be cleaned. I realize this is not the owners fault and does fall on the HOA however this was our vacation and not something we wanted to deal with. We saw very minimal maintenance/cleaning staff on the premises during our stay. It really could be so much better. I urge the owners to accommodate their guests a little better and to follow up with other guests regarding the cleanliness of the pool so this doesn’t happen again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jody, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We're truly sorry to hear that you didn't have the five-star experience we endeavor to provide. As with any guest concerns, we would have been happy to address them right away. We use a professional cleaning company that does a thorough job of preparing the home for guests. but we sincerely apologize if certain areas were overlooked. We also recognized that the cleaning was not meeting our expectations and we switched to a new cleaning company with better laundry service so that future guests will not share the same experience.
  -We do provide towels to accommodate the house occupancy and if you need a replacement set, we would have been more than happy to resolve this issue during your stay had you reached out. We will purchase additional towels to ensure our high standards are being met and exceeded.
  -Thank you again for your input in regard to the balcony as it tells us what we need to improve upon to provide a positive stay for all our guests. The balcony has been pressure washed and updated with new furniture.
  -The HOA management strives to keep the area maintained to ensure a clean, comfortable, and great environment. Unfortunately, it was bad weather and windy during the time of your stay. We're sorry for the inconvenience of the pool. Nevertheless, the building manager was notified and the pool is cleaned twice daily.
  -With regards to the silverware, we purchased some new ones to accommodate our future guests.
  Thanks for letting us know about your stay as they will help us resolve any issues for our next guests.