Charming Mid-Century House - Just Steps to Lake!

Reviews

• No issues!!

  5/5

  The property was easy to enter, it was nice and clean, large bathroom, close to grocery and the ballpark. Really enjoyed our stay. It was just as we expected.

  *This review was originally posted on Vrbo

• Cute but needs better overall maintenance

  3/5

  Honestly, overall we appreciated the attempt this property gave. We didn't end up using the kitchen, but it appeared fairly well stocked. The beds and couches were comfortable, and the shampoo/conditioner was a nice plus. The location was perfect for our needs, and we enjoyed being so close to the lake. There were some concerning things that made me feel that the management company who runs this, although being very responsive online, appears to be fairly hands-off with the property. Laundry/bedding that seemed not quite clean, Many of the lights/light switches didn't work, and the washing machine was dirty. There walls that needed repainted, patio in disrepair, shower mats that felt slimy when wet, a sink that backed up with little use and an overall odor of mold made this stay less than ideal. We enjoyed the theme that the property is going for, but it was a little lackluster. It seemed that perhaps it had been vacant for a while, with no one really attending to the property.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Lisa, thank you for sharing the positive feedback on the location and the comfortable furniture! We take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We strive to host great stays and uphold the highest standards of hospitality. We're truly sorry to hear that you did not have the five-star experience we endeavor to provide our guests.
  - We value the condition of the home and rest assure that the lights function well. We have brand-new LED lights throughout the house. We wish you had reached out to the Guest Contact if there were any issues with the light that you needed to be addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  - Once we were fully aware of the concern with the kitchen sink, we contacted a plumber and asked for him to thoroughly inspect all sinks and showers. The issue was resolved right away with a manual drain snake.
  - To ensure efficiency, we bought new durable bath mats for the bathrooms and made sure that the laundry and bedding are properly cleaned. The backyard is also professionally maintained and serviced regularly.
  - Guest comfort is highly important to us and in the screened-in patio area, we have a beautiful round glass dining table with four comfortable swivel chairs, where guests
  can comfortably relax.
  Thank you for sharing your insights. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays at our home.

• Great house

  5/5

  Great host clean property Great location close to University would definitely stay again

  *This review was originally posted on Vrbo

• Could have been better . . .

  3/5

  First, I will say the property manager was very nice. She purchased a nice grill so we could cook out, as well as a coffee pot, albeit only a four-cup maker, since we don’t use cold press coffee. I will also say that all of us range in age from 68 to 76, on fixed incomes, and expected a little more quality for the price.The house is cute, but it definitely needs some updating and upkeep when you’re paying $1,000+ for the week. Living space: The living room was HOT until my 68-year-old brother fixed the vent and allowed the cold air from the air conditioner to get through. The furniture in the living room and TV room is really uncomfortable, so I ended up in bed reading due to pain. The sectional sofa in the living room should have been in the TV room to allow the family to be in the same room to enjoy TV together. Bathroom: The lighting in the guest bath is terrible. I am tall and ended up standing at the window in the bedroom for the sunlight to put on make-up. The light in the dark, little shower was not working, and there was nothing to help avoid slipping in the shower/tub. It’s especially dangerous for seniors, which we all are.Bedrooms: There are zero dressers or bedside tables in the bedrooms, only little slats of wood mounted on the walls on each side of the beds, without even enough space for to charge your cell phones, clocks, iPads, etc. One of the closets in the bedrooms was locked for, “. . . storing cleaning supplies,” so the closets had to be shared. In the main bedroom, the louvre closet door wasn’t even mounted. Screened porch: Yes, there is a screened porch, which would’ve been nice, but there is no real lighting to be able to enjoy using the porch in the evening when it got cooler outside, but it definitely needs a ceiling fan. It is, after all, Florida.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owners: "We are sorry to hear you were less than thrilled with your stay.
  On your first night of arrival, a coffee pot was requested, as well as a replacement of lights, and concerns about the closet door in the master bedroom were brought up.
  We offer a French press for our guests but you let us know that you wanted a regular coffee pot.
  We asked again to make sure we purchased what you wanted. You didn't give any specifications on how many cups, but we would have been happy to get you whatever kind you wanted.
  Our cleaning crew was able to arrive an hour later at 9:00 pm, with a coffee pot, and we bought you a cake because we knew you were celebrating a birthday. :)
  You also requested a grill. The next morning, our cleaning crew arrived with LED light bulbs, a grill, and tools to fix the closet door. The lightbulbs were replaced. You asked us not to fix the closet door.
  
  As we are in Florida, it can get hot. The Nest thermostat allows you to control the temperature.
  The furniture is brand new and high quality, and is very comfortable, but we are sorry it did not meet your preferences.
  The closet has plenty of room, and wooden hangers are offered. The slats of wood mounted next to the bed are known as "floating night stands." There is one on each side of the bed with a plug under it so that you can conveniently charge your electronics while in bed.
  The porch area has lighting by the door, you just need to turn it on.
  We called several times to touch base on how things were going. We would have been happy to assist you with the light on the porch and the Nest thermostat, or anything else you may have needed. It is our priority to make sure our guests have a wonderful stay.
  Thank you."

• Overall It was a nice stay!

  5/5

  We had a good time and it was a good place for the kids to run around. The only recommendations I have is maybe another tv or 2 and maybe a few extra towels/ wash cloths. The owner was very responsive and took care of any problems we had quickly. The surprise pizza was a very nice gesture. I would definitely stay there in the future.

  *This review was originally posted on Vrbo