Sun-Soaked Kissimmee Retreat w/ Game Room!

Reviews

• Family fun

  5/5

  It was nice, the pool was great addition although it was a bit chilly on some days the tv glitched out a few times. The baby stuff was a plus we had a 10 month old so the playpen was awesome

  *This review was originally posted on Vrbo

• Horrible experience

  1/5

  Got to the rental and there was no water because they found a leak in the master bathroom. They didn’t even inform us I had to call and find out why there wasn’t any water. Super unprofessional!

  *This review was originally posted on Vrbo

  Manager's Response:

  We followed up with the homeowner after reading your feedback, and they wanted to share the following: Hi Tiffani, we're sorry that you experienced this issue during your trip. We always take care of all our guests because we want everyone's visits to be wonderful. We apologize for the water issues you were having during your stay. Yes, we had a leak issue, nonetheless, as soon as the concern was raised we repaired it. We understand how frustrating it can be when things go wrong during a vacation. We appreciate your patience and understanding as we worked to resolve the problem in a day. We were happy to provide you with a generous gift card for you and your family due to the water you reported not working and hope this helped to make up for the inconveniences experienced. Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.

• Disappointed in cleanliness of the property

  3/5

  The pictures of the property were accurate, but the pool area was dirty, pool toys were moldy, bathrooms need maintenance, spigots almost come out of the wall, no towel bar in one bathroom, game room was very dirty and gross behind the washing machine, the internet for the tv went out all the time,ceiling fans hadn’t been cleaned in a very long time.

  *This review was originally posted on Vrbo

• Great location

  4/5

  Our stay here was very enjoyable. It was unfortunately too cold to get to use the swimming pool but it looked fun and was clean. The location was great as it was centrally located but still in a nice quiet neighborhood. Kids loved the garage with the games .Pros- Location ! Private pool. Kids loved it. Cons- pictures were a little misleading. The bathrooms (especially in the master bedroom) needs to be fixed. We literally had no hand soap in the whole house upon arrival. I know when you rent homes you have to buy stuff like soap and extra toilet paper (which we did) but most of the time it has some to start with :/ the kids bathroom had a soap bottle that someone just put water in.

  *This review was originally posted on Vrbo

• Quiet and nice

  5/5

  It was very clean I wanted to stay for more days

  *This review was originally posted on Vrbo