Spacious Resort Home w/ Pool - 11 Mi to Disney!

Reviews

• Very Spacious and convenient to Disney

  5/5

  Our Dance family had a great stay here. We had our own space to relax but able to be together as well. They’re quick to respond if you need anything as well. I left some clothing in a drawer and they coordinated with the next guest for me to be able to pick up my items.

• Nice place

  4/5

  Had our team stay in the same housing complex. Our coaching staff rented this house. Clean house. My only complaint os that the pool does not get much sun so we did not use the outside area of the house

  *This review was originally posted on Vrbo

• What Time

  5/5

  The house was very big and. Clean the only issue was the pool was cold

  *This review was originally posted on Vrbo

• Great location and layout, but…

  4/5

  This is the second time staying in this home, mainly for the great location and spaciousness of home. Plenty of room for everyone to spread out. Beds are comfy, which is a plus!

  The “but” is because both times staying in home, communication leading up to our stay has not been 5 star. The information about gaining access to gated community is incorrect, and contact information isn’t correct for home host. 2 stays in a row one of the guests has been stuck at the security gate jamming up others from entry, and it’s been embarrassing and frustrating to say the least.

  Another “but” is due to the pool being extremely dirty, with dirt, dead bugs and layered with pollen. Screens around pools are not in good condition which probably the main reason for dirty pool.

• Poor Choice

  2/5

  Although the unit was spacious, there was a multitude of problems.

  We couldn’t access the property for 40 minutes because no one notified the gate of our arrival and when we tried to contact someone it went to voice mail. We had great difficulty with the front door; it wouldn’t open easily and could never lock it when we left for the day. The keurig coffee machine didn’t work. The toilet paper was cheap and paper thin.

  The screen to the pool was torn and the vertical blinds had missing slats.

  Light bulbs were inoperative.

  Manager's Response:

  From the owners: "Hi Robert, thank you for choosing to stay in our home and for taking the time to leave a review. We apologize for the gate access issues and the inability to reach our Guest Contact when you first arrived. We will be working with Evolve on creating a smoother check-in process, which includes the gate entry and the electronic front door lock. Per our discussion, your party preferred not to be disturbed during your stay. Therefore, we were unable to address the items mentioned in your review. We will be looking into each of the maintenance issues as we strive for each of our guests to have a 5-star guest experience. Thank you again for your feedback!"