Gulf Breeze Home w/ Private Pool & Large Yard

Reviews

• Keep Your Eyes Open

  2/5

  House was clean and comfy (at first). The property manager messaged me right away after booking and kept in touch up until the last day after I woke up to a roach on my face (this one being the third one during our 5 night stay). At this point she offered to buy my group dinner for the inconvenience. Yes, you read that correctly. At which time I said a full refund would be great, but wouldn't even begin to cover the cost of exterminators if I bring the festation home with me. She ignored these messages, and sent a refund of 25%. Apparently finding 3 roaches during our stay earns you a whooping 25% off. This was my first vrbo experience and it will be my last. Unfortunately this review will probably not be public because this owners know about this problem and choose to allow people to stay in their home anyway. I feel sorry for visitors with children with health issues who are at even higher risk with these disgusting bugs. We were afraid to eat here, we had to check our beds and blankets before laying down for the evening, and I still woke up to a roach ON MY FACE. We were uncomfortable from the very first morning when we killed the first roach. The owner claims to get the property treated bi-monthly which may be true but obviously isn't effective. And proceeded to say that we wouldn't need to worry about taking them home because they aren't the type that eat the food in the kitchen ! Whatttt!?! The very little time we spend indoors, or even in Gulf Breeze was with us watching every step we took and being afraid to turn every corner or open any drawer because of the infestation on this property.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sarah, we're sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to clarify the following:
  Upon checking out, you asked for a full refund due to the presence of insects. We sent pest control to inspect and treat the home immediately. Pest control confirmed that there were no bugs of any kind present, and there have been no issues since your departure or prior to your arrival. Our home is routinely treated for pests. We must also add that you left for three days during your reservation due to the weather not suiting your preferences and wanted us to refund your visit. Though we did not need to, we refunded a night's stay and offered to buy your family dinner. Unfortunately, the weather is out of our control.
  We take pride in maintaining an updated and extremely clean family home for our guests to enjoy.

• Great place!

  5/5

  We had a good experience. We are a family of 5 and had plenty of room for everyone to have their own space. Close to the beach, and they even have beach chairs, a cooler, wagon and beach towels for you to use. The pool is big and heated. They have an outside shower which is very convenient for rinsing off after the beach, so you don’t bring in so much sand. I would stay here again. Recommend.

  Manager's Response:

  From the owner: "Jenny! We are so happy you enjoyed our home and all the extras we offer! We try to make it as convenient as possible for you to hit the Beach! We want you and the kids to bring less and come ready for the best trip ever! The pool is newly heated and we can't wait to use it ourselves! Thank you for your beautiful review! Contact me anytime you're ready to return!"

• Amazing property

  5/5

  100 % greatness

  *This review was originally posted on Vrbo

  Manager's Response:

  Response from owner: "It was great to host you, Betty! Thank you for your review!"

• Great stay

  4/5

  Beside a couple of things every thing was fantastic.

  *This review was originally posted on Vrbo

  Manager's Response:

  Response from owner: "Hello Kevin,
  We appreciate your stay with us and hope your family had an amazing vacation.
  We want you to have a fun, clean, comfortable stay and strive to provide that while you're here. Thank you for your review and we hope to host you in the future!"