SW Florida Escape w/ Heated Pool + Canal Dock

Reviews

• Family visit

  4/5

  We enjoyed our stay and loved the open living space. Kitchen was well stocked and plenty of towels and linens. Home is in a good location and in good condition given all the blue tarps around the neighborhood. We experienced some minor nuisances. The pool was not ready the day we arrived and was dirty and not heated. It then came on the next day when Ken arrived with a smile and was very responsive when we called about the pool. Master shower has very little pressure, guest bedroom has noisy ceiling fan, and step into pantry is a hazard so we marked it with tape. Still a good stay but owner might want to know about these small items.

  *This review was originally posted on Vrbo

• Convenient, safe and secure

  5/5

  We enjoyed our stay and hope to return. There are several positives associated with this property:

  1. Centrally located in Cape Coral

  2. Very clean and up to date property

  3. Pool and hot tub, grill and outdoor eating area

  4. Well stocked kitchen

  5. Fenced in yard was perfect for our dog

  6. Weather was perfect the entire month

  Manager's Response:

  Owner's response: "Thanks, Thomas for the great review. We would have you back anytime. Let us know."

• Problem after problem

  1/5

  Master bedroom fan - couldn’t use the ceiling fan without the light staying on. It was very hot the 1st two nights. Solution they provided a floor fan after two nights.

  Bug crawling on my chest and arm as I was sleeping.

  Electrician came Friday. We ran to the grocery store. Lacosta tried to call me to tell me. I didn’t have any service in the store. We got back and he was there in the garage/attic and out back fixing issues.

  Electrical problem Saturday night - kitchen/breakfast bar/hall lights went out right before we were going to cook dinner. I called Lacosta she came over right away checked the circuits still wouldn’t work. She called the electrician he couldn’t come until Sunday morning. Received a call Sunday around 530pm she never heard from the electrician so he never came to fix the issue. As we were sitting around the table playing games that night those lights would randomly come on and then go off.

  Another electrical problem - the pool light would randomly go on and off.

  Family room - the ceiling fans wouldn’t work the 1st two nights then they worked. One you couldn’t use without the light staying on.

  Kitchen - no dish soap, no sponges with scrubber side to wash pots and pans by hand. Dishwasher soap was low no extra. Only 3 kitchen garbage bags were provided. When I asked for more I was told I had to go buy more. No cleaning products besides Clorox wipes.

  Bathrooms - no extra garbage bags. There was a Kleenex holder but no Kleenex. Only 4 roles of toilet paper were provided 1 on the role and 1 under the sink for a 5 night stay. When I asked for a few extra roles just in case. I was told that is the complementary and if we need more we would have to go buy more.

  Hall bath - tub had a small leak by the time we left leaked more. No pump soap only super small bar soap.

  Bedroom next to bath had ants.

  I was charged for the pool heater when I did not request it. We only used the pool 1 time when it was 85 degrees outside.

  We have stayed in many Airbnb’s and never had any of these issues. If you are not going to provide the basic essentials you should list that on your ad. I also read a review on Airbnb from January that someone else also complained about the electricity. So this seems to be an ongoing problem.

  Manager's Response:

  Hi Kim, we want to make vacation rental easy for everyone, and we're sorry that you experienced some issues during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - To clarify, we notified you of the pool heat fee, and you decided to turn it on.
  - After you contacted us, we sent out an electrician immediately. They determined there was nothing wrong with the electrical system. No other issues were discovered.
  Thanks for taking the time to leave a review.

• Amazing gorgeous home

  5/5

  This spacious crystal clean home is beautifully new inside with a lovely kitchen and gigantic master suite to escape with soaker tub . The house is loaded and the host was very responsive . Check in was a breeze .Nights in the hot tub enjoying the waterfront view were amazing . Morning kayaks on the water off the dock in the back yard was refreshing . Highly recommended would stay again and again ! Have dinner at RumRunners it’s amazing .

  *This review was originally posted on Vrbo