Quiet Tahoe Area Retreat with Private Hot Tub!

Reviews

• Ice in drive should have been removed

  4/5

  House was nice

  *This review was originally posted on Vrbo

• Decent Cabin, but Broken Fireplace / Features. Unresponsive on Snow Removal

  2/5

  Overall, a decent cabin that needs more attention. Cabin sleeps 6 comfortably, with one larger bedroom, and two smaller rooms with queen size beds (would not recommend for more than 3 couples). Location is good - about ~10 minute drive from Truckee. You definitely want 4 wheel drive to make it in snow, as you need to drive up a large hill to reach the cabin

  The fireplace was broken, which was quite disappointing for a winter rental. Property manager did stop by for this, and claimed it couldn't be fixed. Other items were broken as well (cracked chairs, deck sliding doors off track, etc.) suggesting the property needs better care. Airflow in the home is also strangely poor, resulting in one bedroom very hot (80+ degrees) and the other two very cold if you shut bedroom doors (we had to leave bedroom doors open after a sleepless first night). The hot tub on the lower deck is very nice

  Management was unresponsive to multiple inquires on snow removal options for the driveway, which was especially frustrating after a neighbor confirmed they typically have a removal service for the property. It ultimately took 3 adult males ~2 hard hours to sufficiently dig the long driveway out to get our SUV out of the garage. I'd avoid this property if you are expecting snow. For the price, you should not be spending your morning shoveling

  Manager's Response:

  Hello Matt, thank you for letting us know about your stay! The owner wanted to share the following:
  - We are deeply sorry for the issues you encountered during your stay. The guest prior to your reservation turned the fireplace off and a technician was needed to re-light the pilot so we were not able to get it fixed while you were in the home. The fireplace has been fixed and is now in working order with a sign for guests to not turn it off.
  - The previous guests also reprogrammed the temperature setting on the Nest thermostat. We have readjusted the setting and have placed a sign near it asking guests not to adjust it.
  - Your reservation was on New Year's weekend which was a busy holiday with extreme weather conditions. The property manager had a lot of requests to get through and responded to you as quickly as possible. We pay for a shoveling company called Elements that cleans the driveway every day but was backed up due to the holiday season.
  We appreciate your feedback as it helps us to improve for our future guests!

• Lovely, spacious home!

  5/5

  Great location, lovely home with lots of space for our family to spread out. Having the hot tub right of the master bedroom was a welcome treat after a day on the slopes! Highly recommend.

  *This review was originally posted on Vrbo

• A needed retreat

  5/5

  Absolutely beautiful and peaceful. Gorgeous kitchen , warm and clean home.The jacuzzi and home were ready to use and I was very appreciative of this kind gesture. Its been a challenging year, and this was a perfect home for a family "reset" Thank-you.Kandi

  *This review was originally posted on Vrbo

• Fun time at truckee

  5/5

  Newly renovated in convenient location. Large master suite.