Truckee Family Home, Walk to Lake + 5 Mi to Skiing

Reviews

• 3/5

  The house was fine. Downstairs was freezing! They are building a deck and the 6 feet from the parking pad to the front door was ridiculous. It was icy, muddy and full of holes which made it quite treacherous to navigate, especially at night. The owner’s response was uncaring. I would never rent this property again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Jane, the homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  
  - As our property is located in Lake Tahoe, the entire town had record-breaking snow levels during your stay causing a peak in melting. We try our best to accommodate and provide a great environment for guests, but sometimes external factors such as inclement weather are simply out of our control. We sincerely apologize your experience was inconvenienced by the mud.
  
  - We appreciate your suggestions regarding the conditions of the mud when we spoke after your stay and have since laid down material to block the mud formed from the melt as we are no longer expecting snow. We always strive to be professional and respectful in our communications with guests, but we apologize if our tone came off wrong.
  
  While we do regret our home was not up to your expectations, we wish you would have reached out during your stay to address any issues, as we do all we can to make our home the best possible stay, and we look forward to this property hosting many satisfied guests. Thank you for your feedback, and we hope to host you again!

• Cozy cabin feel

  5/5

  Home has everything you need. Conveniently located near ski resorts and down town truckee! Would definitely book this place again.

  *This review was originally posted on Vrbo

• Comfortable and Scenic Ski Cabin

  5/5

  We had a family reunion at the ski cabin including young children (who were old enough to navigate the stairs ). The rooms were perfect to accommodate our family of eight. Each subset of the family was comfortable. The roomy kitchen was well-equipped, had easy low benches for storage of food supplies we brought, and was easy to use. The living room area was cosy and accommodated a crowd, the dining table as well. There was a great hall storage as you came in for all the ski supplies and wet shoes. Easy access to local ski slopes that were kid friendly. And we loved the short walk to the Donner Lake park with beautiful views. The parking was well-plowed and accommodated our three cars-two trucks and a suv. Also, when we signed up, most of the reviewers were summer visitors. So I can say YES, the house was well-insulated, the whole house heater worked well, and the small room space heaters in the downstairs bedrooms were much appreciated especially to keep our youngest guest warm. The only downside was the challenge of meeting a ten a.m. check-out-we managed but it was a bit hurried.

• Perfect location, comfortable home!

  5/5

  We loved our stay in Donner. This home has two bedrooms downstairs (master and bunk room) and one upstairs where the kitchen and family room are. We loved having 2.5 baths and a washing machine. Walking distance to the beach and pub along with public docks. Homeowner was very helpful and responsive. Kitchen well stocked. We would love to stay here again. Everyone was comfortable and happy!

  *This review was originally posted on Vrbo

• Amazing location

  5/5

  Everything was lovely. House was clean, spacious, had everything we needed, and just a quick walk to the beach. Owner was friendly and communicative. House was perfect for 2 families. Kids loved the bunk room! Thank you for a wonderful stay.