Spacious South Lake Tahoe Home, 4 Mi to Heavenly!

Reviews

• Great place for the price

  4/5

  Nice modest home near the slopes as described on the site. Easy to get to slopes and town. A bit dated but comfortable. The shower faucets were difficult to adjust. Hot water was way too hot, almost scalding. However when trying to adjust showers seemed to either be way too hot or way too cold until adjusted just right. Was difficult to find the right spot on either shower. Other than that we had a great stay.

  *This review was originally posted on Vrbo

• Heavenly Family Retreat

  4/5

  Very nice property, close to the slopes. Easy to get to. Lots of room for my family. A bit dated, so don’t expect anything fancy. However, the unit had everything we needed. The local property manager, Crystal, was great. Very responsive and very helpful. There a problem with the shower hot water adjustments. Water was either way too hot (almost scalding) or too cold. Took too long a time to get each faucet setting just right. The hot water heater is set too high and the faucets need to be replaced. Other than that, we enjoyed our stay.

• Great Location

  5/5

  We planned a last minute trip to Tahoe for the kids’ break, the cabin was perfect. Books and games galore! We spent most of our time around the big kitchen table. Loved the layout of the cabin and took advantage of the bluetooth. Thanks for a pleasant stay!

  *This review was originally posted on Vrbo

• Location is good but needs upkeep.

  4/5

  We liked the location. A couple of beds were broken — we took pictures and notified the manager promptly. The carpet was dirty and a c there were some missing blinds — we also took pictures and notified the manager. I was told the owner was going to do some maintenance soon after our visit — I hope that really happened.

  *This review was originally posted on Vrbo

• Bad experience

  2/5

  Our stay here was not pleasant.1. There was some leak underneath the kitchen sink and the whole area was so smelly. Everytime we used the sink, the dirty water leaked through the under cabinet. We had to use kitchen since we had toddlers with us and the leak made so difficult. 2. Beds were not good, they were old and very uncomfortable. 3. Hot water control in the bathrooms were so difficult to deal with, it could have burnt our skin if we were not extra careful. 4. The Balcony mesh door was floating and it fell off when we tried to open the door. It would have definitely hurt if somebody was standing next , but luckily there were none. 5. No laundry detergent and there were only 3 dishwasher pods.Definitely not a recommended place to stay especially with kids.

  *This review was originally posted on Vrbo

  Manager's Response:

  Priya, we're sorry that you did not enjoy your stay.
  
  - We always encourage all guests to reach out to the Guest Contact in the event that any issues arise so that we can rectify them in a timely manner. We were contacted once, near the end of his stay about the shower controls not working properly. We do understand how frustrating this can be especially with young children.
  
  - We did check the sink faucets and shower controls after they checked out and had no issues getting warm water or adjusting the temperatures. We also checked the screen door to the porch and have never had any issues with it coming off the track. We are sorry that you had a hard time with this.
  
  - There are laundry tablets in the cupboard above the washer and dryer. We are sorry if you missed this or weren't aware that they were for laundry.
  
  We appreciate your feedback and are working towards delivering a 5-star experience we know our home is capable of.