Tahoe Family Cabin: Close to Lake & Trails

Reviews

• Not worth it

  1/5

  I was reluctant to book this property because it was very expensive and then when you finalize it had all the extra charges: Host fees, Cleaning fees, Service fee and Tax.So we are paying a very large amount a night for this rental. But it's our anniversary, it looks amazing so we are going to splurge! We drove up to a very nice, quiet neighborhood, but immediately we notice that this is THE un-cared for property in the nice neighborhood. Weeds and garbage in the front yard, an old mattress and umbrella on the side of the garage, dead plants at the doorway, and a broken backyard fence that was just propped up to the side. The patio furniture and BBQ was filthy and plastic, so we did not enjoy the outside deck at all. The house inside was clean, but dated. We don't mind old furniture, but the leather couch was sunken in the middle and the sides had you leaning in and it was very uncomfortable. The other chairs were ripped and torn and not comfortable either. The only other option was metal chairs at the dining room table and for those of us who like to read a lot, it was not fun. The battery for the TV remote was dead, so no TV for us on night 1. I contacted host and she did send someone the next day to blow off the porch and leave new batteries. We were not there at the time, so that person came inside the house and left the batteries inside and we were kind of freaked out by that. TV remote still did not work for night 2, so I found myself watching you tube videos on my phone on a metal chair. It also can be quite warm. So I'm sweating on a metal chair watching you tube videos on my phone! Sweet. In the morning I went out to the back yard and there was lots of garbage, among that an old sled that shows that this place has not been cleaned up since winter! This is July. After sending the damning photos the rental company did refund one whole night, but it had already ruined the vibe for us. Don't do it.

  *This review was originally posted on Vrbo

• Experience

  2/5

  When we first pulled up to the property it was nice. Owner was nice to let us in a bit early to check in. This is why the place is receiving a two star ⭐️. However, when we walked into the cabin, it had an odor and we had to open all windows and door to release the odor. Remember, the place had no AC and Tahoe was extremely hot this weekend, so we felt like we were in a Sauna. To top it off, the upstairs was extremely hot. So we all decided to stay downstairs. We booked this place for the rooms and available bathrooms, however the up stairs bathroom shower was not working properly. The shower head was barely shooting out any water. The attachment was squirting out more water than the shower head. That should definitely get fixed. The bottom shower was bearable so we all shared that shower. We understood it was a high price time for Cabins at the moment, but we paid a good amount of money and did expect a better experience. The furniture was worn out and could have been updated. The cabinets with the pots and pans were not cleaned. So, when we used any utensils or pots or pans we had to clean them. Overall, we were a bit disappointed because of the amount of money we put into this cabin. We felt we could’ve stayed at another one or the hotel with AC. However, owner was nice enough to let us check in early. We suggest, getting updated lights, cabinets, shower heads, and furniture.

  Manager's Response:

  Response from owner: "Dear Bilia, I am sorry you were not completely satisfied with your stay. The home clearly states that there is no AC, but there are ceiling and portable fans in all the rooms and I can not control the summer heat. As for the "odor", the home was rented the day before and the cleaning crew came in and turned the home around for you quickly and accommodated your early check-in request. The odor is due to the thorough cleaning and spray disinfectant fog that is used to deep clean due to COVID. As for the lighting and furniture, the home has two new chandeliers, lamps in all the bedrooms, and a new torchiere lamp in the upstairs loft room in addition to the wall bedside lamps and accent lamps. I have just put in a brand new table and chairs two weeks ago! As for the kitchen cabinets, they are honestly pictured in the home description, but I will be making sure that the cleaners take extra care when turning a home in less than 24 hours. I also I will be having the house manager check the shower heads for any calcium build-up!"

• Great location

  4/5

  House needed a few updates especially kitchen appliances ,no coffee pot, we couldn't get the electric fireplace going, spiderwebs everywhere but the backyard was a winter wonderland our kids really enjoyed it.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Maria, we're glad you enjoyed the location, but we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and we wanted to share the following:
  - The dishwasher and oven range are in great working condition, as well as, the stainless steel fridge that is only two years old.
  - A coffee maker is provided for each guest's stay, it is located on the counter or under the cabinet. The cleaner confirmed the coffee pot was there, but we're sorry if you couldn't find it during your stay.
  - The owner tried to help you turn on the electric fireplace over the phone, and the cleaners confirmed that the fireplace is properly working.
  - The home is thoroughly cleaned and sanitized after each guest's stay. The house is well maintained and doesn't have spider webs.
  Thanks for letting us know about your stay!

• Cozy clean home very nice neighborhood

  5/5

  I would recommend this place. Great communication. Very nice place overall

• Property was neat and very clean.

  5/5

  Very neat and clean. House was spacious and can accommodate 10 people very well. Great location. Close to attractions. Owner was available and responded quickly when we needed assistance. Would definitely rent again.

  *This review was originally posted on Vrbo