Indio Home w/ Heated Pool - 5 Mins to Coachella!

Reviews

• Great experience

  5/5

  Super close to grocery, restaurants. Host was easy to get ahold of .excellent stay, we will stay again

  *This review was originally posted on Vrbo

• Family time

  4/5

  Had great family time!

  *This review was originally posted on Vrbo

• Great time

  5/5

  Went for my son's 16th b day. It was a great relaxing time and my son and his friend and our 2 kids had a blast the pool and diving board was amazing and the misters gave it an extra chill vibe. Will stay her again next time we visit Indio.

  *This review was originally posted on Vrbo

• Not what I expected

  3/5

  Well, while I enjoyed time with the family at the rental, the rental was definitely not what it should have been. When we got there, the kids went into the pool and found a huge wad of hair. The pool guy showed up (albeit very nice and quick) unannounced a day later to clean the pool. There were mostly smoked joints littered on the patio. And the flies- good lord! There were dozens of flies swarming the porch the whole stay and fly bags everywhere that smelled like rotten meat. We spent 4 days taking turns swatting off the disgusting swarm of flies. It really put a damper on things since we wanted to spend most of the time outside. The grill was covered in an inch of dirt and when you turned the misters on it would flood the deck around the grill so you had to walk through muddy water to tend to the food. All and all it was a mediocre stay and we won't be staying here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Abigail, thank you for your review. This owner would like to pass along the following response:
  
  "I am very sorry that you had such an unpleasant experience. We really try to do the best we can to provide a nice place to stay for our guests. Unfortunately, this time we failed.
  
  When you let me know about the patio, I immediately got ahold of my cleaners to let them know about the patio and grill. It is inexcusable. They normally do a very good job.
  
  The flies are a nuisance that is a very difficult problem at times. As you saw from the fly traps in the trees, we try. They are placed as far away from the sitting area as possible because by design (stinky to attract the flies). I also noticed that your stay was around a time period when it was very humid there. During those times of high humidity, the fly population rises.
  
  Again, we are extremely disappointed and apologize. We also appreciate your input and will use it to do better. Thank you."

• Disappointed

  3/5

  The property itself was nice. However the neighbors on both sides were noisy. One had loud rap music playing the other was doing construction. The landscape guy showed up in the backyard without warning. Took most of the morning away from us in the pool. Disappointing.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Rachel, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - I am very sorry that your experience was less than anticipated. I try my best to respond to any concerns our guests have during their stay.
  - I wish you had let me know about the loud music; I would've called the neighbor on your behalf.
  - Unfortunately, external factors such as construction are out of my control, but I'm sorry it impacted your stay.
  - I'll speak to my landscaper to expedite his business and be cognizant of guests while they're using the pool in the future.
  - Thank you for voicing your concerns, and again, I am very sorry.
  The owner does all they can to make the best possible stay, and we look forward to this property hosting many satisfied guests!