Pine Mountain Lake Haven w/ Spacious Deck!

Reviews

• Delightful

  5/5

  We loved staying here we all wished we were staying longer, it was definitely a home from home. The location of the property was lovely and the setting was perfect. There wasn’t anything more we could have asked for, comfortable beds, every utensil a kitchen needed, games, books and whole lot more.

  *This review was originally posted on Vrbo

• Perfect Base Camp in Groveland

  5/5

  My sister and I recently stayed at this lovely property while exploring nearby Yosemite National Park and had a wonderful time. It is conveniently located just inside the main gate of a community that lies a short ways off the road that runs straight into the park. It's about a thirty minute drive to Yosemite, and another thirty minutes to the Valley floor from there, but it's an easy, beautiful drive to make each day. The location felt safe and private without being secluded.This well-appointed rental included everything we could need and then some -one of the best supplied properties I've stayed in. Everything we went looking for during our stay we found with ease. All the comforts and conveniences of home away from home! It was quiet and peaceful - I liked to sit outside in the morning with my coffee and watch all the birds and mule deer. I also like to note that there was no odors in the building or on any of the bedding or towels. I'm very sensitive to certain smells, so it was much appreciated that all I smelled at any time was clean, fresh laundry. The unit is also close to a local grocery store (Mar-val's) and a number of fun dining options. We particularly enjoyed the Iron Door Saloon in Historic Groveland. Richard is an outstanding host who is easy to communicate with and quick to response to questions or concerns. We enjoyed our stay here so much - we were sad to leave it behind when it was time to travel on down the road.

  *This review was originally posted on Vrbo

• Fireplace listed but owner left a note that it cannot be used

  3/5

  Was excited about renting this place and chose this place over another place because it had a fireplace. Walked in and there's a sticker on the fireplace that says do not use. Contacted owner several times and got ghosted. Finally texted and his response was "Sorry not able to use due to previous guests abusing the privilege" Seriously what does this have to do with us staying there? We don't know you're previous renters and have no relation with them. Why punish us. No previous contact at all telling us that an amenity that is still currently being listed is not available. The internet was also very slow. Netflix kept on stopping and freezing so no fireplace to entertain us because the owner and a temper tantrum and the internet sucks. Seriously this affected our stay and made it uncomfortable to contact him for anything else. Didn't know if he though we were abusing his internet and he might just cut it off? That would mean no phone service because there was no reception for verizon or tmobile. Maybe use too much heating and he decides to cut it off? Made us feel like we were the red headed stepchild was given the "privilege" to stay there. Maybe he forgot how much we paid him for the "privilege"The fridge was also warm when we arrived and it took 3 days for the fridge to eventually cool. The fridge must have been turned on that day instead of a few days before. That means that all the leftover food from previous visitors was obviously spoiled.The positive was the place was well stocked with food, well decorated, clean and comfortable. A little customer service and empathy would have gone a long way, since he's suppose to be in the customer service industry and should have known better.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jonathon, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - We understand your disappointment in not having the fireplace available for use and we're sorry for this, however, we have on order a new electric fireplace insert and will be installed at the end of this month
  - As the property location is in the mountains it is expected that the internet service may run slow at times and some cellular carriers may not have coverage in that location
  - Unless the power company had an outage the power to the refrigerator is always on, should there be an outage the refrigerator would turn on as soon as power is restored and should be cold within an hour.
  - We encourage guests to reach out with any concerns while in residence so we have the opportunity to make things right - the local contact would have been happy to help.
  We hope that the measures taken by Evolve make up for the inconvenience, and we would love the opportunity to travel with you again the next time you book a vacation rental!

• Beautiful town home in an Awesome surroundings! Quite and serene! Home away from home!

  5/5

  Very organized. And helpful process. Everything was as advertised and more! Will definitely be back!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owners: "WE LOOK FORWARD TO YOUR RETURN!"

• nice place to stay

  5/5

  The townhome was perfect for our stay. There were four of us (2 couples). Each bedroom has its own bathroom; the living area and kitchen is spacious with plenty of seating to relax after a long day. We would definitely stay here again.

  *This review was originally posted on Vrbo