Modern Lake Havasu Retreat: Lake & Mountain Views!

Reviews

• Not very clean

  3/5

  First of all Martin, our contact, was very good to work with.

  The house was not very clean. The floor turned white socks black. The base boards had dirt and dust all over them. The return air vents were disgusting. The bunk beds were really squeaky and noisy if anyone sleeping in them moved at all. Even my 5 year grandson commented on how noisy they were. There was not enough toilet paper left for us so the Maid service had to deliver us some on our second day. We had a good time and enjoyed our stay but the house could've been a lot cleaner, especially the floor. The kitchen and dishes and stuff were good and had lots of utensils and stuff. We also didn't have enough hand towels and bath towels. They brought us more.

  Manager's Response:

  Hi Rory, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  We apologize for any inconvenience you experienced during your stay. We have talked with our cleaning crew to ensure that this issue does not recur for future travelers. We were glad that we were able to remedy your concerns during your stay.
  We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback!

• Lake Havasu Rental

  1/5

  This property is by far the worse place we have ever stayed! The house is in terrible shape, missing vents in the ceiling, missing outlet covers, missing shower doors, broken patio chairs. I do have pictures and text conservations if you would like to see more. When we arrived the house was not cleaned, all the dirty linens were in a pile on the floor. We paid the extra $300.00 directly to the owner to heat the pool which was a joke, neither the hot tub or pool ever got warm enough for adults to enjoy. The kids did brave the cold some. And then the owner offered to give our $300.00 back if we promised to write a good review. There were rooms with no furniture in it and the beds were very uncomfortable. We paid a premium for the house because it was a holiday weekend. We were really looking forward to a family get together which was comprised due to the condition of the house and the uncooperative owner. We would like to get our $300.00 back along with at least one days cost for all our family went through. Please feel free to call or email me at any time.

  *This review was originally posted on Vrbo

  Manager's Response:

  Tammy, thank you for taking the time to tell us about your experience. We want to make vacation rental easy for everyone, and we're sorry that you experienced some issues during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  Hi Tammy, I’m so sorry you were not satisfied with your stay. You requested an early check-in on the day of your arrival, which I honored. However, the cleaners were in the typical cleaning process of the home when you arrived early and were unable to clean as quickly as they usually do, due to the presence of your group. The pool heat was turned on the night before your rental. Our monitors showed the heat of the pool was at 78-80 degrees the entire time of your stay. The shower has two sliding doors, one was broken and is on special order, which we are still waiting for. We were told by two contractors and our handyman that the remaining glass sliding door is completely adequate for guests. Mattress taste is subjective, and we have never received any complaints about this in the past. We always work with both guests and Evolve when issues arise and apologize that we were unable to come to the resolution you were hoping for based on the documentation provided. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• Roomy for a big group

  5/5

  We needed a big place to house all our event staff, this was perfect. Close enough to everything in town, and had rooms, beds for all 16 of us! Definitely recommend.

  *This review was originally posted on Vrbo

• Lots of beds, and not too far from the lake. Could use a few improvements.

  3/5

  We booked this house for our two families to get together for spring break and go boating, it looks like they have been remodeling this home and have installed new flooring and fresh paint.There are a lot of beds, although they were pretty hard, and the pillows were very flat.There also isn’t any extra bedding in the house.One thing I would note is that there was only 1 tv in the house, and that is pretty hard when you have a lot of people all wanting to watch something different, and the kids couldn’t play outside because they are in the process of adding a pool. (That will be so awesome)I also wanted to mention that I didn’t see any hair dryers in the house, so if you are planning on going boating like we did, I would suggest bringing hair dryers of your own. Also some extra towels, as I noticed there weren’t enough towels for everyone, so I had to wash the towels daily. The kitchen has a large table which was perfect for feeding all of the kids at.And I wanted to mention that the driveway had plenty of space for us to park our boat and two vehicles.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Brianna, we're glad you enjoyed your overall stay and the close proximity to the lake! We want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following: Thank you for providing your feedback. We want to ensure that there are an adequate amount of linens and towels and have since added more in the storage areas in case they're needed for guests. We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests.

• Beautiful house and awesome host.

  5/5

  Very spacious and beautiful remodeled house. Host was easy to communicate with and took care of our request immediately. Highly recommended!

  *This review was originally posted on Vrbo