Contemporary Flagstaff Retreat w/ Ponderosas!

Reviews

• adequate

  3/5

  I have stayed at many VRBO properties. This one was adequate. . It does not have a dish washer and the dish were not clean when we arrived. These was a musty odor in the kitchen cabinets. The master bathroom had a walk in shower which was why we rented the property. The problem was the master bathroom was very small. It worked for us but i can not recommend it.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Owen, we're sorry to hear that your stay fell short of expectations. After going over your feedback with the homeowner, we wanted to share the following:
  - We take the accuracy of our listings seriously, and we always strive to provide all the information before booking. Since a dishwasher is not available at the property, we don't market it as an amenity in the listing.
  - We wish you would've let the owner know about your cleanliness concerns when they were at the property to meet your other requests. They would've been happy to address the dishes to ensure a most comfortable stay.
  - The cabinets were all replaced in August 2021. The owner evaluated the cabinets for a musty smell. While they couldn't detect one, they opened all the cabinets and allowed them to air for a week.
  - The master bathroom shower is as advertised, but we're sorry if the size caught you off guard. We encourage guests to thoroughly review the listing before booking to ensure they find the perfect vacation home for their needs.
  The owner does all they can to make the best possible stay, and we look forward to this property hosting many satisfied guests!

• Awesome place for my family

  5/5

  Loved this house. Plenty of space for my family of 4 and the air hockey game was a big hit with my kids. The location was perfect, easy to get on the highway. Will definitely be back!

  *This review was originally posted on Vrbo

• Great location, great home, great host

  5/5

  Really enjoyed our stay. The host was very helpful with things when we accidentally locked ourselves out. Wifi worked well. House is very nice inside and the TV has plenty of apps for viewing.

• Great place to stay

  4/5

  Great property, great location. Very clean and homey. Check-in process not the best. No response from third party management company. Hard to get ahold of. No instructions for check-in.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sawyer, thanks for your review and we've shared it with the homeowner. We're sorry for any lack of communication. We send a pre-stay email out to guests that includes check-in details and the Guest Contact information. This is the best person to reach out to for any questions or concerns before or during your stay. We appreciate your feedback!

• Family reunion

  5/5

  Great property. Easy to maneuver in for my father with Parkinson's. Home owner was very responsive to questions and also gave recommendation for activity. Plenty of restaurants nearby for easy takeout. Long driveway and quiet street allowed my son to play on his scooter. This was our first experience with VRBO and I'd do it again if they are all as easy as this.

  *This review was originally posted on Vrbo