Large Family Home w/ Yard ~ 3 Mi to Dtwn Flagstaff

Reviews

• great stay

  5/5

  We stayed three nights and entire family enjoyed their stay. Property location is excellent as everything is close by. No hesitation in recommending for a family. Thanks

  *This review was originally posted on Vrbo

• Enjoyed our stay

  5/5

  Everything was as promised except the garage door openers were no where to be found. Ample room for our entrie family and proximity of downtown was helpful. Location made it easy to get on the highway quickly.

• Flaggstaff

  4/5

  It’s was good. Lacking on a few items. Sponge for kitchen… foil.

• Nice place

  5/5

  Excellent stay , beautiful house and neighborhood,

  *This review was originally posted on Vrbo

• Nice location

  3/5

  Property was nice. Location was great. A few things in disrepair. Microwave in laundry rm, one in kitchen broken. Door that goes to garage, handle broken ( both those things could be taken care of by one or two screws). Dryer full of laundry ( could’ve been folded and put away). no trash bags other than the one in trash can. When we called to see if there were extras we were told to go to the store and get some. Seriously? We paid probably half the mortgage for the house to stay 3 nights. I will be polite enough to not give you a horrible review which would be well deserved for that attitude.

  *This review was originally posted on Vrbo

  Manager's Response:

  Mari, thanks for staying with us. We’re sorry that you experienced issues that had a negative impact on your visit.
  
  - We have no knowledge of the garage door handles being broken, however, we thank you for bringing this to our attention, as we would never ignore something like this. We will be correcting this issue as soon as possible.
  
  - We apologize that the dryer was full of laundry during your stay. We want our guests to utilize every amenity in the home and we are sorry if you could not because of this. We will make sure that this is not a reoccurring issue moving forward.
  
  - Additionally, we provide our guests with a basic amount of amenities to start them off, including trash bags and the home should have had these items. In no way did we mean to offend you with our response. We merely suggested that you purchase some as we felt it would be quicker and easier for you rather than to have to wait on our housekeeper. We are sorry things were missing and we will be stocking up on all basic amenities for our future guests.
  
  Thank you for your honest feedback, we greatly appreciate you staying with us.