Elegant Chandler Retreat w/ Heated Pool + Fire Pit

Reviews

• Spring break

  5/5

  This was a great place to stay while we were on spring break! Convenient and close to many Arizona attractions

  *This review was originally posted on Vrbo

• Super Bowl 2023

  5/5

  We rented the home as a place to house a small security team of seven during our recent trip. We had one couple in the group and all other individual males. The house was perfect and had plenty of space for everyone. Although we did not have time to enjoy the pool, we did use the grill on two occasions and it worked well. The house is not too far from the Scottsdale area where we were working an has plenty of stores, restaurants and options nearby.

  *This review was originally posted on Vrbo

• Arizona golf trip

  4/5

  The house and accommodations were great….. the only issue was there were 5 propane tanks on the property and all of them were empty.We contacted our property manager the second day of our 6 night stay and she did bring one out which was nice With the cool nights we wanted to hang out by the outdoor fire pit ( that uses propane) as well as grill out.I would of liked to have the extra propane tanks full since there were 2 gas grills…. Besides that no complaints and would rent again in the future

  *This review was originally posted on Vrbo

• Girls' Getaway

  5/5

  We liked the house. For a large group of women it was spacious and accommodating. The pool was clean and set at a comfortable temperature for us. We were disappointed to learn the fire pit was broken and in the process of being replaced (we had unusual cool weather while we were there). A brand new one was delivered before we checked out. We did encounter some additional problems, which were addressed to our satisfaction. The management company was quick to respond and did their best to meet our expectations.

  *This review was originally posted on Vrbo

• July 4th family trip

  2/5

  We stayed 6 days over the July 4th weekend. When we arrived it was disappointing to find a very dirty pool, no propane for the grill (also very dirty) or fire pit and lacking essentials. There was hair left in some of the bathtubs, dishes in the dishwasher and laundry in the laundry room that never got put away. We communicated this to the property manager who came across as combative instead of trying to be helpful. After much discussion we were told someone would drop off propane the next morning as well as clean the pool. Neither happened, we were there an additional 5 days and no one ever showed. We also emailed the evolve team about this and were told someone would get in touch with us but it never happened either.We ended up buying our toilet paper, paper towels, garbage bags and laundry soap.Besides for the pool the property was nice but very clearly mismanaged to the extent that it impacted out stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Shea, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We appreciate your feedback, so we followed up with the homeowner and they wanted to share the following:
  - The pool issue was due to the incremental weather, and it has since been resolved
  - We have followed up with our guest contact and cleaning crew to ensure that these issues do not occur for future traveler's
  Thanks for your valuable feedback as we continue to improve for future guests! We hope that the resolution provided by Evolve and the owner helped make up for some of the inconvenience you experienced during your stay.