Chic Waterfront Home w/ Dock on Lake!

Reviews

• Beautiful view love this property

  5/5

  I will be back love this property but it needs a better cleaning service Floors need cleaning and patio need a good cleaning had spider webs

  *This review was originally posted on Vrbo

• Nice waterfront property

  5/5

  Great location on the water with a boat slip! Steam shower was a nice touch, was nice to have Netflix and Disney+ already logged in for the kiddos so I didn’t have to mess with that.Check in was unusual. Typically you get a message on the platform with check-in/out instructions, door codes, etc. but that didn’t happen. Instead you get an email from a third party company the day you initially book with this info and no further communication, even when you message them on the app. You MUST reach out to the property managers directly. Also be aware there is no covered parking as they have this gated and locked.I would stay here again.

  *This review was originally posted on Vrbo

• Irritating Smoke Alarm Beeping

  4/5

  The property is very nice. We were a little surprised that the kitchen and living area were up a flight of stairs, but had we looked at the pictures and description a little closer, we may have realized that, and it worked out ok. The only issue we had was that the battery was bad in one of the smoke detectors when we arrived and it had a loud irritating beep constantly. Those of us that arrived on Saturday, decided maybe we could adjust to the sound and be ok. The rest of the family who arrived Sunday immediately decided we needed to contact the property manager, which I did by text. He responded by saying that I should have called sooner, he would have taken care of it on Saturday, but since it was Sunday, someone would come by on Monday. Monday afternoon a lady came to the door with two packs of batteries. I asked, "Where is your ladder?" She said, "oh, I can't reach that one" I assured her, if we had a way to reach it, we would have taken care of it long ago. (It was in a stairwell on what could have been a third floor.) She was very nice, but it was obvious that she could not help us. She said that she would have to tell her boss. That was the last we heard from them. It was still beeping when we left four days later. Meals, game nights, movies etc. were not very pleasant.

  *This review was originally posted on Vrbo

• Excellent

  5/5

  Very nice house and beautiful views

  *This review was originally posted on Vrbo

• Nice lakehouse with everything you need

  4/5

  Great size for our family of 6 and we would rent again! Well appointed kitchen with almost everything we needed to cook & grill during our stay. We had to buy a can opener and long lighter for the grill. Yard, dock, and outside patios were all great! Pictures shown are true to the layout and decor. We enjoyed use of kayaks and paddle boat. We were also able to park the pontoon boat we rented in the slip for loading/unloading. There were only 2 chairs available to take to the dock. The list of amenities included beach towels but we did not have any available in the house. The property manager had someone drop them off at the house later in the day so we appreciated their response. Upstairs AC worked great but downstairs AC did not cool well. The bathrooms were nice size but the shower heads need a better cleaning. Beds & linens were just ok.

  Manager's Response:

  Hi Diana, thanks for taking the time to leave this review! We're so glad you enjoyed your stay overall! We always look to provide guests with the best experience at our home. Thanks for bringing this to our attention and we sincerely apologize for the inconvenience since this is not consistent with our expectations. We provide sufficient towels for the number of guests to use in the home, unfortunately, we were not aware the towels were missing. Nonetheless, we acted quickly and contacted our property manager so that they could return to the home and address the issue and provide beach towels. We want all of our guests to enjoy their stays and are always happy to assist with anything they may need! We appreciate your feedback and hope to have another opportunity to host you in the future!