Amenity-Packed Lakehouse w/ Pool & Boat Slip!

Reviews

• Wonderful Property on the Lake

  5/5

  This property is located directly on the lake in a nice quiet neighborhood. It is perfect for two couples or a family that wants a separate space for the kids. There is plenty of parking and a large private outdoor area. We truly enjoyed our time here!

  *This review was originally posted on Vrbo

• Great Lake Hamilton Getaway

  5/5

  This house is just minutes from everything. It also included everything we needed. For example, cooking utensils, dishes, washer and dryer, etc.. It is also located on a well maintained lot with a lake right behind the property. You will not be disappointed. I will definitely rebook soon:0)

  *This review was originally posted on Vrbo

• Great place

  5/5

  Our family, my daughter's spouse and his parents vacationed at this property. It was wonderful. The rooms were spacious and the pool was great. They have a designated room with a pool table and a designated room with a ping pong table. The location was terrific and the grounds were beautifully maintained. If we ever return to Hot Springs, we will definitely stay here again.

  *This review was originally posted on Vrbo

• My family and the lakehouse

  3/5

  When we walked into the house it looked nice but as we walked thru all the rooms I was very disappointed. First, we had a view of the lake from our bedroom but the windows were so dirty we could barely see it. The property was very dated and not a lot of updates have been made. The back deck is in bad shape. Plus, the listing showed the property had a swing set, trampoline, kayak and basketball outside but there was no trampoline, swingset was all rusted and dangerous, no kayak for lake. There were no lights in the pool or around it or lights leading down to it so we couldn’t use it at night and the hot tub had no switch to heat it up. For the amount of money we were charged I feel I was totally fooled by the listing and never would of paid the amount I paid for this property and feel I should be refunded bc of false advertising. I don’t think it’s right that they list a property with certain amenities that they don’t have. I kept apologizing to my family for everything and felt bad I had picked this property. I definitely will not stay here again or recommend it to anyone.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Suzan, we are very sorry to hear that you did not have the five-star experience we endeavor to provide our guests. We do our very best to ensure that the home is professionally cleaned before each guest's arrival. While we have a list of amenities available for guest use, the trampoline and kayak are not on the list. We recognize the benefits of improving the home for a positive guest experience and the house has recently been remodeled to include a pool table, pingpong table, indoor exercise equipment, a new shower room, and comfortable upgraded bedsheets. To avoid any disruption to our neighbors, we don't add light to the pool as pool hours are only during daylight time. We always appreciate any feedback and will work on items you've had concerns with. We do all we can to create the best experience, and we look forward to this property hosting many satisfied guests.

• A little disappointed

  3/5

  The property has so much potential. It’s needs updating and a deep cleaning. If there is a cleaning service they should be fired. For $$$ cleaning fee I expect a lot more. Some TLC would go a long way.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hello Amy, we’re sorry your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following: We have high standards for our property and strive to ensure all of our guests have an enjoyable time. We sincerely apologize for any issues you experienced during your stay. Cleanliness is important to us and we ensure to have the home professionally cleaned before each guest's arrival. The floors are mopped during every cleaning and anything that is touched is bleached. We value your opinion as we work diligently towards making corrective actions in addressing your concerns. We truly go above and beyond for our guests, and are confident that future guests will have excellent stays!