Cozy 'Mona Lisa’ Villa - Near Downtown Hot Springs

Reviews

• Good for a place to just sleep.

  2/5

  100% honest review summarized: this place will be fine as a place to sleep for a couple and maybe a very small child. It's very close to bathhouse row in Hot spring NP. I also saw no signs of bed bugs, or any other living bugs for that matter. The area was peaceful. The surrounding units were apparently empty during our stay. We had a good view from our patio. Unfortunately, the unit has a noticeable odor throughout. There's no vent hood over the stove, so you have to open the patio doors to cook, so we ate out instead. There was dust and crumbs on the kitchen floor, which I noticed after it stuck to my feet 10 minutes after we arrived. Hair on furniture. There's mismatched furniture, and not in a cute way. The couch is tiny and so stiff we couldn't use it. The TV evidently had no remote and only had basic cable after we found the power button. So we didnt use it. Mattress was hard. A few of these little details wouldn't have been an issue, but it really felt like a thrown together unit to make a quick buck. Very uninviting for a anniversary trip. I was actually very disappointed and upset on the first that I chose this place. I was unable to contact the renter through the app with questions. Days passed and our stay was over with no reply. After our stay was over, i thought maybe we were supposed to email them directly? I tried and got a automated sounding email later with a link to another email and no real reply. I wouldn't stay here ever again.

  *This review was originally posted on Vrbo

• Lovely villa

  4/5

  Property was in a excellent location.. close to everything. Villa was beautiful and so peaceful.. only issues were no response from the Property manager we emailed and text and called no response, no remote to the TV, internet was not good at all.

  *This review was originally posted on Vrbo

• Charming cottage

  4/5

  Very nice clean charming Cottage. Quiet neighborhood.

  *This review was originally posted on Vrbo

• Honesty counts

  1/5

  My husband & I thought this was a cute cottage from everything we read about it online. Our first night was sleepless as there were critters running in the attic as this backs up to the woods. We reported it to the manager the following evening. On that following evening the sewer backed up and we were flooded with feces. I’m not kidding! We called the management but he said there wouldn’t be anyone out til the following morning! It was horrible! It was coming out into the kitchen and hall. We packed our belongings late at night and headed out of town. Needless to say, we had a hard time finding a place to stay cause we were btw 2 spring breaks. After we arrived home we contacted management (Evolve) and we weee able to resolve some of the issue, however, they didn’t refund all our money! We sent them copies of our receipts for what we paid. We were highly disappointed in this property and would never ever recommend it to our friends! They’ve even asked where we stayed and I tell them it was not a good experience! Think twice before renting this! I must say the manager on duty was sympathetic and even sent us pictures so that we could submit to Evolve. Thank you for that!

  *This review was originally posted on Vrbo

• End of school getaway

  5/5

  No fuss "checking in" ; very clean; very private; fastidiously decorated; everything we needed. It was a very pleasant stay.If you're sensitive to scents, you may ask your host to remove the plug-in air freshener. It wasn't overwhelming, just kind of strong. Otherwise, it was a perfect cabin.

  *This review was originally posted on Vrbo